77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months

Consumers don't care how great your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why the majority of them regard older reviews irrelevant.

It is for this reason that companies ought to be constantly requesting reviews.

Source: Statuslabs

A Single Business Review Can Lift Its Conversions By 10 Percent

Online review stats reveal user-generated content can do miracles in terms of conversions.

A single review can have a substantial effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. Two hundred can provide an astonishing 44% boost.

Source: RevLocal

More Than 4 Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review suffices for 35% of a site's visitors to choose not to buy. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Clients Could Spend 31% More With A Business That Has Terrific Reviews

Take note of this statistic. The better other users describe your service or product, the more cash you can charge and customer review stats reveal to us precisely how much more.

Source: Martech Zone

53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.

Today's shoppers are smart and want the best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Buying Process

Let's say you wish to buy a brand-new automobile and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read the reviews.

With the help of other consumers, you quickly select one that works for you. That's how positive reviews transform consumers into customers.

Source: Consumer Affairs

Consumer Reviews On Products Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the makers' description. People trust other individuals opinions before they ever trust what the manufacturer says. The reason, manufacturers' descriptions are essentially advertisements.

Source: Martech Zone

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews stats, 59% used online reviews to pick a medical professional or an attorney.

Young people (age 18-35) are a lot more inclined to employ a professional based on online reviews. Only 19% of millennials will consider employing a lawyer without any.

Source: Thomson Reuters

Software Application Reviews Impact Over 98% Of All Buyers

18 percent of software purchasers consider reviews to be a vital factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2% of customers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

30% Of Clients Feel Favorable To A Company Which Reacts To Online Reviews

Communicating with your customers develops trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.

As you might anticipate, customers who feel this way are ready to spend more money with a business.

Source: Statuslabs

60 Percent Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Devices Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be affected than women.

Reviews and score stats show individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

53% Of Customers Expect Businesses To Reply Within A Week To Negative Reviews

Online review statistics reveal that 63% of consumer reviews go on without a reply. That's regrettable, since those companies are losing clients that way.

Source: Review Trackers

67% Of Consumers Say Reviews Are A "Very Important" Factor When Picking A Service Provider

Reviews have a massive impact on their decision when customers have to choose a solution provider.

Source: DemandGenReport