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70% Of Consumers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Important Part Of Online Shopping.
Today's shoppers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
If They Were Asked, 77% Of Consumers Would Certainly Give A Review
More than a 35% would leave a review to advise others about their client experience and 24% would likely direct their review to the company itself.
Over a 26% would want to leave a review to assist other people with their choice making process.
Source: Podium
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of American Consumers
24% of US shoppers consider reviews as 'incredibly influential'.
To highlight the importance of online reviews and rankings, did you understand that 81% of customers will pay more for a product with reviews and those same customers are likewise going to accept slower shipping times for such items.
Source: Turntonetworks
Customer Reviews On Items Are Trusted Practically 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other peoples opinions before they ever trust what the producer states. The reason, makers' descriptions are basically advertisements.
Source: Martech Zone
Just 6% Of Consumers Do Not Trust Consumer Reviews At All
According to customer review stats, a massive 19% of consumers always trust online reviews and never a make a purchase without reading reviews initially.
Source: Statista
If A Company Deals With Issues Quickly And Effectively, 95% Of Dissatisfied Customers Will Return To A Business
Customers don't expect you to be perfect. They do expect you to resolve things when they go wrong. If there's nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
89% Of Customers Like To Read Reviews On Their Mobile Phones
Be it via an app or a mobile web browser, consumers prefer to read reviews on their cell phones.
Source: Statista
The Majority Of Local Companies Have Approximately 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends show individuals prefer to comment if they had a favorable experience, rather than a average or negative one.
Source: Brightlocal
Customers Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done quicker. For that reason, buying decisions are made quickly.
Online reviews are clearly persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Facebook Reviews Affect More Than 50% Of Consumers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our buying decisions.
According to social reviews stats, Facebook impacts the majority of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
71% Of Millennials Browse Consumer Reviews Of Expert Services
More than half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% used online reviews to choose a medical professional or an attorney.
Young people (age 18-35) are much more likely to employ a professional based upon online reviews. Just 19% of millennials will think about employing a legal representative without any.
Source: Thomson Reuters
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have an enormous influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. 2 hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
Reviews Are The Third Most Prominent Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, and so on) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like proximity and keywords account for 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Google Accounts For 57.5% Of All Reviews World-wide
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers