64 Percent Of Americans Concur That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017

30 percent of customers who read customer reviews, concur that it increases their buying confidence.

Organizations utilize the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

30% Of Clients Feel Favorable To A Company Which Answers Online Reviews

Corresponding with your clients creates trust. Even something as basic as responding to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are more willing to spend more money with a business.

Source: Statuslabs

Positive Reviews Encourage 68 Percent Of Customers To Use Local Businesses

Considering that the vast majority of customers read reviews, you would want yours to be inviting to brand-new clients, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics reveal user-generated content can do wonders in regards to conversions.

A single review can have a substantial influence on your business.

A hundred reviews can increase your conversion rates by as much as 37%. 2 hundred can offer an astonishing 44% boost.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of US Customers

24% of US consumers consider reviews as 'exceptionally influential'.

To illustrate the importance of online reviews and scores, did you understand that 81% of consumers will pay more for an item with reviews and those same clients are also ready to accept slower shipping times for such products.

Source: Turntonetworks

49 Percent Of Consumers Consider The Number Of Online Reviews As A Vital Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency too.

The share of customers, who pay attention to the number of reviews is presently at 46%.

Source: Brightlocal

60% Of Consumers Check Out Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social networks. With males being two times as likely to be influenced than women.

Reviews and score stats reveal individuals value the opinion of peers more than any other material.

Source: Collective Bias

Unfavorable Reviews Can Increase Conversion By Up To 85 Percent

It sounds insane, but negative reviews can be a positive driver for users to devote more time on your site. According to online review statistics, people spend more than 5 times as long on a site when they check out negative reviews.

More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

86% Of Consumers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a good experience, they will be willing to share it.

Source: Brightlocal

More Than Half Of Consumers Will Not Use An Organisation If It Has Less Than A 4 Star Rating

This stat is one of lots of that highlight the importance of online rankings. Now that news of customer fulfillment travels this fast, keeping your clients pleased is more vital than ever.

57% of customers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with an ideal five star rating.

Source: Brightlocal

77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.

It is for this reason that companies should to be continuously requesting reviews.

Source: Statuslabs

91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics position customers' reviews as the most credible source of suggestions. Online reviews typically carry the very same weight as recommendations from friends and family.

Source: Brightlocal

Reviews Are The Third Most Prominent Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, etc.) account for 15.44% of Google's algorithm for local ranking.

Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

83% Of All Young Consumers Were Invited To Submit A Review Recently

Of those asked, 80% of consumers did post a review. Overall, companies have actually asked 66% of all clients to post a review on their business.

Source: Brightlocal

70 Percent Of Customers Choose To Find Out About A Business By Means Of Articles And Reviews, Instead Of Ads

Advertisements are all well and good, however it deserves attempting a different approach too. Reviews are by far the best way to discover the truth about a service or product.

Source: Statuslabs

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already touched upon the negative and positive reviews and their result on customers. However, all products have their faults, if all of a products reviews are positive, it raises red flags that perhaps the reviews are fake. Customers expect to see some negative reviews.

Source: Capterra

53 Percent Of Americans Consider Product Reviews And Ratings As The Most Vital Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise affect our buying decisions.

According to social reviews statistics, Facebook impacts more than half of users' purchase choices.

Facebook reviews statistics reveal that four out of five users are most likely to rely on a local business if it has favorable reviews.

Source: RevLocal