Clients Might Spend 31% More With A Business That Has Fantastic Reviews

Pay attention to this fact. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics show us exactly just how much more.

Source: Martech Zone

Google Accounts For 57.5 Percent Of All Reviews World-wide

As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.

These the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others with 8.6%.

Source: Review Trackers

More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%

One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.

Naturally, they can be compensated by the large variety of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Majority Of Customers Will Not Use A Business If It Has Less Than A 4 Star Score

This stat is one of many that illustrate the importance of online ratings. Now that news of client complete satisfaction travels this fast, keeping your consumers pleased is more vital than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked only for organizations with a perfect five star score.

Source: Brightlocal

88% Of Executives View Reputation Risk As A Leading Business Issue

Reputation management stats indicate a company's reputation does not affect just the consumers. Potential team members also look at scores and take a look at reviews.

Source: Deloitte

Favorable Reviews Encourage 68% Of Consumers To Choose A Local Business

Considering that the vast majority of consumers check out reviews, you would want yours to be appealing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews

Keeping in touch with your customers creates trust. Even something like reacting to their reviews and remarks can make them feel appreciated.

As you may expect, clients who feel this way are going to spend more money with a business.

Source: Statuslabs

Just 6 Percent Of Customers Do Not Trust Client Reviews At All

According to consumer review statistics, a massive 19 percent of consumers always trust online reviews and never a make a purchase without checking out reviews.

Source: Statista

77% Of Customers Would Definitely Submit A Review If They Were Asked

More than a 35% would post a review to inform others about their consumer experience and 24% would probably direct their review to the company itself.

Over a 26% would be willing to post a review to help other people with their decision making process.

Source: Podium

Over Half Of Customers Aged 25 To 34 Published Reviews

According to Statista, the younger generations are evidently the more opinionated ones.

Source: Statista

The Majority Of Local Businesses Have Approximately 39 Google Reviews

Individuals like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a average or unfavorable one.

Source: Brightlocal

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Important Part Of The Online Shopping Experience In 2018.

Today's consumers are wary and desire the very best bang for their dollar. It's no surprise that they consider checking out reviews as a huge part of the purchasing decision.

Source: Statista

73% Of Consumers Believe Written Reviews Are More Vital Than Star And Number Ratings

Online review stats make it clear individuals aren't pleased with scores alone.

Consumer reviews make the statistics appear more genuine which is what the would-be customers are trying to find. Almost a third of consumers state composed reviews are the only function that makes them believe the sites' reviews are relevant and useful.

Source: Fan and Fuel

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social media which can likewise affect our buying preferences.

According to social reviews stats, Facebook impacts over half of users' purchase choices.

Facebook reviews stats expose that four out of 5 users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal