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A Solitary Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a massive influence on your business.
A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can offer an astonishing 44% boost.
Source: RevLocal
70 Percent Of Consumers Prefer To Learn About A Business Through Posts And Reviews, Rather Than Advertisements
Advertisements are all well and good, however it deserves attempting a different approach as well. Reviews are by far the best method to find the truth about a service or product.
Source: Statuslabs
Clients Could Invest 31% More With A Business That Has Great Reviews
Pay attention to this statistic. The more detailed other users describe your product or service, the more money you can charge and consumer review statistics reveal to us precisely how much more.
Source: Martech Zone
If A Business Handles Issues Rapidly And Effectively, 95% Of Dissatisfied Consumers Will Go Back To A Company
Customers do not anticipate you to be perfect. They do anticipate you to deal with things when they go wrong. If there's nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
61 Percent Of Local Businesses Have A Typical Rating Of 4 To 5 Stars
Overall two-thirds of companies have exceptional and awesome rankings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
Reviews Posted On Twitter Can Improve Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo
Positive Reviews Encourage 68 Percent Of Consumers To Choose A Local Business
Considering that the huge bulk of customers read reviews, you'd want yours to be appealing to brand-new consumers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Boost In Score Can Lead To A 5% To 9% Increase In Business Income
Businesses that treat consumers fairly normally succeed, review websites help make sure of that.
Source: Statuslabs
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already discussed the positive and negative reviews and their result on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are fake. Customers expect to see some unfavorable reviews.
Source: Capterra
67% Of Customers Suggest Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have a massive impact on their decision when clients have to pick a solution provider.
Source: DemandGenReport
95 Percent Of Travelers Read Online Reviews Prior To Scheduling Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Consumers
24% of US buyers consider reviews as 'incredibly influential'.
To illustrate the importance of online reviews and rankings, did you understand that 81% of consumers will pay more for a product with reviews and those very same clients are also going to accept slower shipping times for such products.
Source: Turntonetworks
77% Of Customers Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews irrelevant.
It is for this reason that companies need to be constantly asking for reviews.
Source: Statuslabs
Google Represents 57.5% Of All Reviews Throughout The World
Google is the clear winner as far as circulation goes, but they are not the only ones in the game.
Here's the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
73 Percent Of Customers Think Client Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with ratings alone.
Client reviews make the stats appear more authentic which is what the prospective clients are looking for. Practically a 3rd of customers state written reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.
Source: Fan and Fuel
Most Local Companies Have An Average Of 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a favorable experience, rather than a unfavorable or mediocre one.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Organization
The star rating is the first thing consumers see. Still, users pay attention to other elements too, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista