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Reviews Shared On Twitter Can Help Increase Revenues By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Software Reviews Impact Over 98% Of All Purchasers
18% of software buyers consider reviews to be an essential factor in the purchase procedure. Software reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to make up their mind and 14 percent of them read more than 20 reviews.
Source: Capterra
72% Of Clients Will Not Take Action Before They Check Out Some Reviews
No matter how alluring your marketing is, you still require consumer reviews. There's no skirting around it. Consumers are still going to hear you out, but they rely on other people more.
Source: My Testimonial Engine
63.6 Percent Of Customers Visit Google To Read Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) behind.
These online review stats reveal the general appeal of a website can only go so far when it concerns trust.
Source: Review Trackers
73% Of Consumers Think Client Reviews Are More Important Than Star And Number Rankings
Online review statistics make it clear people aren't pleased with ratings alone.
Written reviews make the stats appear more genuine which is what the would-be consumers are trying to find. Nearly a 3rd of consumers say composed reviews are the only function that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
Google Accounts For 57.5 Percent Of All Reviews All Over The World
Google is in the lead here, followed by Facebook as a remote second.
These are the online reviews circulation rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
Online Item Reviews About A Product Can Boost Its Conversion Rate By An Unprecedented 270 Percent
User review stats reveal the purchase possibility for an item with 5 reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business travelers read approximately 5 reviews vs. 6-7 for leisure tourists. 59percent of all tourists report that they check out reviews 'constantly' or 'very often'.
Source: Trust You
88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Purchasing Home Electronics
Stats reveal that reviews were more helpful than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
Only 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't benefiting from their listing.
While business listings on the significant review platforms are free, a remarkably low number of businesses actually use them.
Although we now know why customer reviews are so powerful, most businesses apparently don't.
Source: LsaInsider
Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Since the huge majority of consumers read reviews, you'd want yours to be enticing to new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
If A Business Takes Care Of Problems Quickly And Efficiently, 95% Of Dissatisfied Clients Will Return To A Company
Consumers don't anticipate you to be perfect. They do anticipate you to remedy things when they go wrong. If there is nothing else a business can do to fix a concern, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
Consumers Might Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The better other users describe your product and services, the more cash you can charge and customer review stats reveal to us exactly how much more.
Source: Martech Zone
More Than 4 Negative Reviews About A Company Or Service May Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Naturally, they can be compensated by the sheer variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
A One Star Increase In Rating Can Cause A 5% To 9% Increase In Business Profits
Businesses that treat customers honorably usually flourish, review websites help make sure of that.
Source: Statuslabs
77% Of Customers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how good your product or service was in the past. Due to the fact that they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.
It is for this reason that companies ought to be constantly asking for reviews.
Source: Statuslabs
83% Of All Younger People Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did post a review. In general, businesses have actually asked 66% of all customers to give a review on their business.
Source: Brightlocal