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98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site
Typically, 142 million customers go to Yelp every month. This is as excellent a time as any if you have not claimed your free Yelp business page.
Source: RevLocal
A Single Business Review Can Raise Its Conversions By 10 Percent
Online review stats show user-generated content can do wonders in regards to conversions.
A single review can have a huge impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can supply a mind-blowing 44 percent boost.
Source: RevLocal
Only 44 Percent Of Local Businesses Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of companies in fact utilize them.
Although we now know why consumer reviews are so effective, most businesses apparently don't.
Source: LsaInsider
67% Of Customers Claim That Reviews Are A "Extremely Important" Factor When Selecting A Service Provider
When customers have to choose a service provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
Over Half Of Customers Won't Use A Service If It Has Less Than A 4 Star Ranking
This stat is one of numerous that highlight the importance of online ratings. Now that news of client fulfillment travels this fast, keeping your customers delighted is more vital than ever.
57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for businesses with an ideal five star rating.
Source: Brightlocal
63.6 Percent Of Customers Check Out Google To Check For Reviews Of A Business
Thinking about the last statistic, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats show the general popularity of a site can just go so far when it concerns trust.
Source: Review Trackers
64 Percent Of Americans Agree That User-generated Content (client Reviews) Improved Their Shopping Experience In 2017
30% of consumers who read consumer reviews, concur that it increases their buying confidence.
Companies use the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
86 Percent Of Customers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they spend at your business. If you give them a great experience, they will be willing to share it.
Source: Brightlocal
The Majority Of Customers Aged 25-34 Submitted Reviews
According to Statista, the younger generations are surprisingly the more opinionated ones.
Source: Statista
89% Of Shoppers Choose To Read Reviews Using Their Cell Phones
Be it via an app or a mobile web browser, individuals prefer to read reviews on their mobile devices.
Source: Statista
When Purchasing Home Electronic Devices, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Aspect
Statistics reveal that reviews were more successful than TV ads at 37%, social media at 23% and display ads at 49%.
Source: Statista
88% Of Executives Consider Reputation Risk As A Leading Business Problem
Reputation management statistics indicate a company's reputation does not impact just the consumers. Prospective team members likewise look at ratings and take a look at reviews.
Source: Deloitte