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Customers Might Invest 31% More With A Business That Has Fantastic Reviews
Take notice of this fact. The better other users describe your product and services, the more money you can charge and customer review statistics show us precisely how much more.
Source: Martech Zone
The Majority Of People Aged 25-34 Gave Reviews
According to Statista, the more youthful generations are apparently the more opinionated ones.
Source: Statista
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to select a lawyer or a medical professional.
Younger people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will think about working with a legal representative without any.
Source: Thomson Reuters
64% Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30 percent of consumers who check out consumer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to enhance their services and products.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
70% Of Consumers Need To Read A Minimum Of 4 Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read much more reviews to get a better idea of how the business is actually doing. Do not depend upon that fact alone.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews Across The Globe
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here's the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
88% Of Executives View Reputation Risk As A Top Business Issue
Reputation management stats show a company's reputation doesn't affect just the clients. Potential team members also look at ratings and read reviews.
Source: Deloitte
73 Percent Of Consumers Believe Written Reviews Are More Important Than Star And Number Rankings
Online review data make it clear people aren't satisfied with ratings alone.
Consumer reviews make the stats appear more genuine which is what the potential consumers are searching for. Almost a third of customers say composed reviews are the only feature that makes them believe the sites' reviews are appropriate and useful.
Source: Fan and Fuel
30% Of Customers Feel Positive About A Business Which Answers Online Reviews
Staying connected with your clients creates trust. Even something like responding to their remarks and reviews can make them feel valued.
As you may anticipate, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Definitely Post A Review
More than a 35% would post a review to advise others about their consumer experience and 24% would likely direct their review to the business itself.
Over a 26% would want to leave a review to assist other individuals with their decision making process.
Source: Podium
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize An Organisation
This stat is one of many that show the value of online ratings. Now that news of customer fulfillment travels this quick, keeping your consumers delighted is more vital than ever.
57 percent of customers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
11% looked only for organizations with a best five star score.
Source: Brightlocal
90% Of Individuals Need Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals state about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone