73 Percent Of Customers Believe Customer Reviews Are More Vital Than Star And Number Rankings

Online review data make it clear people aren't pleased with ratings alone.

Client reviews make the statistics appear more genuine which is what the would-be clients are trying to find. Almost a third of customers say written reviews are the only feature that makes them believe the websites' reviews are pertinent and beneficial.

Source: Fan and Fuel

88% Of Executives Consider Reputation Risk As A Top Business Issue

Reputation management stats show a business's reputation doesn't impact simply the clients. Potential employees also look at ratings and read reviews.

Source: Deloitte

30% Of Consumers Feel Favorable To A Business Which Answers Online Reviews

Communicating with your customers builds their trust. Even something as simple as reacting to their reviews and remarks can make them feel appreciated.

As you may anticipate, customers who feel this way are more willing to invest more money with a business.

Source: Statuslabs

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

At this present time reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of tweet on twitter.

Source: Review Trackers

53 Percent Of Americans Consider Item Reviews And Rankings As The Most Vital Part Of Online Shopping.

Today's shoppers are wary and want the very best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Team Member

The 86% of companies question the integrity of online reviews. Nonetheless, they understand the huge impact user ratings have on their business. Undesirable client or employee reviews can affect 90% of job seekers.

Source: Career Arc

Customer Reviews On Products Are Trusted Practically 12 Times More Than The Makers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. Individuals trust other individuals opinions before they ever trust what the maker says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

74% Of Regional Businesses Have At Least 1 Google Review

One review is far from sufficient to improve your site's SERP ranking.

Taking a look at online scores data, we found out that a business requires to have approximately 40 reviews before buyers "Award" it with a star.

Source: Brightlocal

United States Buyers View "Product Performance" To Be The Most Helpful Information In Product Reviews

When individuals check out reviews, they concentrate on different aspects of the shopping experience. However according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality in time are the next few considerations for more than 50% of USA clients.

Source: Statista

Only 6% Of Customers Don't Trust Consumer Reviews At All

According to consumer review stats, a tremendous 19 percent of consumers constantly trust online reviews and never a make a purchase without checking out reviews first.

Source: Statista

53% Of Customers Anticipate Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews stay without a response. That's too bad, due to the fact that those businesses are losing consumers that way.

Source: Review Trackers

If It Has Negative Reviews As Well, 52% Of Consumers Trust A Product More

We already touched upon the negative and positive reviews and their impact on consumers. However, all products have their faults, it raises red flags that maybe the reviews are fake if all of a products reviews are positive. People anticipate to see some unfavorable reviews.

Source: Capterra

Online Reviews Impact 67.7% Of Consumer Purchasing Decisions

More than two-thirds of buyers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.

Source: Moz

The Majority Of People Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Organization

The star score is the first thing customers see. Still, users pay attention to other factors too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a third of US consumers.

Source: Statista

Google Represents 57.5 Percent Of All Reviews Across The World

Google is in the lead here, followed by Facebook as a distant second.

Here are the online reviews circulation rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

A Single Business Review Can Raise Its Conversions By 10%

Online review stats show user-generated material can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44 percent boost.

Source: RevLocal

Half Of All Of The Millennial's "Constantly" Read Online Reviews For Companies

Younger individuals know the worth of being informed. User-generated content has an indisputable effect on consumers.

They will realize what they've been missing out on if businesses stop to think about the power of customer reviews over millennials. Older individuals are different though, just 6% of people aged 55 or older check out reviews.

Source: Brightlocal