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Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to purchase a brand-new car and there are numerous models which fit your requirements. How do you pick the very best one for you? Well, you read the reviews.
With the help of other people, you quickly choose one that works for you. That's how positive reviews transform consumers into consumers.
Source: Consumer Affairs
82% Of Customers Go To Review Websites Because They Want To Purchase An Item Or A Service And Wish To Get The Truth About Business Services And Products.
Users come since they have actually currently formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
90 Percent Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You know what people say about impressions, right?
Users get their impression of your businesses through reviews. Generally through less than 10 of them.
Consider asking your visitors to write one if you do not have reviews on your website.
Source: Martech Zone
Reviews Posted On Twitter Can Boost Revenues By 6.46%
Online review data show that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
89% Of Customers Review A Companies Feedback To Reviews
Not only do the majority of shoppers read the review replies, 30% of them value them highly. Nearly 96% read the responses to their own reviews.
Source: Brightlocal
15 Percent Of Clients Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of prospective consumers will not even think about doing business with a business they can't find viewpoints about.
Source: Statuslabs
Online Product Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase probability for an item with 5 reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Organization
The star score is the first thing consumers see. Still, users take note of other factors also, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a third of United States consumers.
Source: Statista
77% Of Consumers Would Undoubtedly Leave A Review If They Were Asked
More than a 35% would leave a review to advise others about their customer experience and 24% would probably direct their review to the company itself.
Over a 26% would want to leave a review to help other people with their decision making process.
Source: Podium
A One Star Boost In Ranking Can Lead To A 5% To 9% Boost In Business Revenue
Businesses that treat customers well usually flourish, review websites help make certain of that.
Source: Statuslabs
73% Of Consumers Believe Consumer Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more genuine which is what the potential clients are trying to find. Practically a third of customers state composed reviews are the only function that makes them think the websites' reviews are beneficial and relevant.
Source: Fan and Fuel
83% Of All Young People Were Invited To Submit A Review Recently
Of those asked, 80% of clients did post a review. In general, companies have asked 66% of all clients to give a review on their business.
Source: Brightlocal
If It Has Negative Reviews As Well, 52% Of Customers Trust A Product More
We already touched upon the negative and positive reviews and their effect on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. People anticipate to see some negative reviews.
Source: Capterra
Software Application Reviews Impact Over 98% Of All Buyers
18% of software buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on only 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
49% Of Customers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Purchasing Decision
Consumers value not only the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of clients, who pay attention to the variety of reviews is currently at 46 percent.
Source: Brightlocal
89% Of Customers Want To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile web browser, customers choose to read reviews on their cell phones.
Source: Statista