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This Is What Your Customer Receives
82% Of Customers Visit Review Websites Since They Want To Acquire A Product Or A Service And Want To Get The Truth About Business Services And Products.
Review websites are locations that people go to get the facts about a service, item or business. Because they have already formed a buying decision, users come. The majority of them (89 percent) buy within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
64 Percent Of Americans Agree That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read client reviews, concur that it increases their purchasing confidence.
Businesses use the reviews to enhance their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
90 Percent Of Individuals Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to write one if you don't have reviews on your site.
Source: Martech Zone
People Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Purchase Than Desktop Users
Mobile users prefer to get things done faster. Buying decisions are made quickly.
Online reviews are clearly persuasive, yet marketers haven't always come to appreciate the power of them.
Source: Martech Zone
60 Percent Of Consumers Consult Blog And Social Media Network Reviews On Their Cell Phones Before Shopping
In-store shopping is affected significantly by blogs and reviews on social networks. With males being two times as likely to be affected than ladies.
Reviews and score data show individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with scores alone.
Consumer reviews make the statistics appear more authentic which is what the prospective customers are searching for. Practically a 3rd of customers state composed reviews are the only feature that makes them believe the websites' reviews are useful and pertinent.
Source: Fan and Fuel
More Than Half Of Consumers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are evidently the more vocal ones.
Source: Statista
Reviews Are The 3rd Most Influential Ranking Aspect For Google's Local 3 Pack
Review signals (quantity, variety, etc.) represent 15.44% of Google's algorithm for local ranking.
Only Google My Business signals, like distance and keywords account for 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
30% Of Consumers Feel Positive About A Business Which Reacts To Online Reviews
Staying connected with your consumers establishes trust. Even something as basic as responding to their reviews and remarks can make them feel valued.
As you might expect, customers who feel this way are happy to invest more cash with a company.
Source: Statuslabs
Online Item Reviews About A Product Can Boost Its Conversion Rate By A Staggering 270 Percent
User review statistics reveal the purchase probability for a product with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
89% Of Consumers Browse A Companies Feedback To Reviews
Not only do the majority of customers check out the review replies, 30% of them highly value them. Almost 96% read the replies to their own reviews.
Source: Brightlocal
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of businesses question the integrity of online reviews. However, they recognize the enormous effect user scores have on their business. Unfavorable client or employee reviews can influence 90% of job seekers.
Source: Career Arc