83 Percent Of Customers Don't Trust Advertising

The conventional channels to reach consumers aren't as prominent as they used to be. A lot of users who no longer trust ads select to take note of clients' recommendations online.

Source: Statuslabs

The Average Review Word Count Has Actually Become 65% Much Shorter Since 2010

These days reviews are much shorter, easier, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.

Source: Review Trackers

89% Of Consumers Prefer To Read Reviews Using Their Smartphones

Be it by means of an app or a mobile internet browser, individuals choose to read reviews on their cell phones.

Source: Statista

Software Application Reviews Influence Over 98 Percent Of All Purchasers

18% of software application buyers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing

That's 56% of your competitors that aren't benefiting from their listing.

While business listings on the significant review platforms are free, a surprisingly low number of businesses actually use them.

Although we now know why customer reviews are so effective, a lot of businesses apparently do not.

Source: LsaInsider

53% Of Americans Consider Item Reviews And Ratings As The Most Important Part Of Online Shopping.

Today's shoppers are smart and desire the very best bang for their buck. It's no wonder that they consider reading reviews as a huge part of the buying decision.

Source: Statista

If They Were Asked, 77% Of Clients Would Undoubtedly Post A Review

More than a 35% would leave a review to advise others about their client encounter and 24% would likely direct their review to the business itself.

Over a 26% would want to leave a review to help other people with their decision making process.

Source: Podium

70% Of Consumers Prefer To Learn About A Business Via Reviews And Posts, Rather Than Ads

Advertisements are all well and good, however it's worth trying a different approach too. Reviews are by far the best way to discover the truth about a product or service.

Source: Statuslabs

A Lone Business Review Can Raise Its Conversions By 10%

Online review statistics show user-generated content can do miracles in regards to conversions.

A single review can have a huge effect on your business.

A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent boost.

Source: RevLocal

Favorable Reviews Motivate 68% Of Consumers To Choose Local Businesses

Given that the vast majority of consumers check out reviews, you'd want yours to be appealing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal

A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly typically prosper, review websites help ensure of that.

Source: Statuslabs

70% Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business

4 reviews may be too few. Most people read much more reviews to get a clear view of how business is really doing. Don't depend upon that figure alone.

Source: Brightlocal

71% Of Millennials Browse Customer Reviews Of Professional Services

Majority of all people in need of a professional service turn to online reviews.

According to online reviews data, 59% used online reviews to select a lawyer or a doctor.

Young people (age 18-35) are a lot more likely to employ a professional based upon online reviews. Only 19% of millennials will consider employing an attorney without any.

Source: Thomson Reuters

82 Percent Of Customers Check Out Review Sites Due To The Fact That They Wish To Purchase A Product Or A Service And Wish To Get The Facts About The Businesses Products And Services.

Users come because they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit.

Source: RevLocal

83% Of All Younger Clients Were Asked To Submit A Review Recently

Of those asked, 80% of clients did leave a review. Overall, businesses have actually asked 66% of all clients to submit a review on their company.

Source: Brightlocal

53% Of Customers Anticipate Companies To Respond Within A Week To Unfavorable Reviews

Online review statistics prove that 63% of customer reviews remain without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers