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61% Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Overall two thirds of businesses have excellent and great scores. Just 5% of businesses have a rating below 3 stars.
Source: Brightlocal
73% Of Customers Think Written Reviews Are More Important Than Star And Number Rankings
Online review data make it clear individuals aren't pleased with ratings alone.
Written reviews make the stats appear more authentic which is what the potential consumers are trying to find. Practically a 3rd of consumers state written reviews are the only feature that makes them believe the websites' reviews are relevant and useful.
Source: Fan and Fuel
63.6% Of Consumers Visit Google To Check For Reviews Of A Business
Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and 3rd, leaving Facebook (23%) behind.
These online review stats show the basic popularity of a website can just presume when it concerns trust.
Source: Review Trackers
A Single Business Review Can Raise Its Conversions By 10%
Online review stats show user-generated content can do miracles in regards to conversions.
A single review can have a substantial influence on your business.
A hundred reviews can increase your conversion rates by as much as 37 percent. Two hundred can provide a mind-blowing 44 percent increase.
Source: RevLocal
United States Shoppers View "Product Performance" To Be The Most Useful Information In Product Reviews
When individuals check out reviews, they concentrate on various elements of the shopping experience. However according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.
Source: Statista
89% Of Customers Read A Businesses Feedback To Reviews
Not only do the majority of customers check out the review replies, 30% of them hold them in high regard. Nearly 96% read the reactions to their own reviews.
Source: Brightlocal
53% Of Customers Anticipate Businesses To Reply Within A Week To Negative Reviews
Online review stats prove that 63% of consumer reviews stay without a reaction. That's too bad, since those businesses are losing customers that way.
Source: Review Trackers
91% Of Millennials Turn To Online Reviews As Much As Family And Friends
Online review stats put consumers' reviews as the most credible source of suggestions. Online reviews generally bring the very same weight as suggestions from loved ones.
Source: Brightlocal
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Currently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of a tweet.
Source: Review Trackers
The Majority Of Local Companies Have Approximately 39 Google Reviews
Individuals like to share their experience after they've visited a vendor. Online review trends reveal individuals choose to comment if they had a favorable experience, rather than a mediocre or unfavorable one.
Source: Brightlocal
15% Of Visitors Do Not Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential customers will not even consider working with a business they can't discover opinions about.
Source: Statuslabs
72% Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how enticing your marketing is, you still need client reviews. There's no way around it. Customers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
89% Of Buyers Like To Read Reviews Using Their Mobile Devices
Be it by means of an app or a mobile web browser, people prefer to read reviews on their smart phones.
Source: Statista