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The Majority Of Individuals Aged 25-34 Posted Reviews
According to Statista, the younger generations are evidently the more opinionated ones.
Source: Statista
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
77% Of Consumers Do Not Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your product or service was in the past. Due to the fact that they are relevant and fresh, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews irrelevant.
It is for this reason that businesses ought to be constantly requesting reviews.
Source: Statuslabs
70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
Four reviews may be too few. Many people check out a lot more reviews to get a better idea of how business is really doing. Don't depend on that figure alone.
Source: Brightlocal
74 Percent Of Local Companies Have At Least 1 Google Review
One review is far from enough to improve your website's SERP ranking.
Taking a look at online ratings data, we learnt that a company requires to have approximately 40 reviews before users "Award" it with a star.
Source: Brightlocal
83% Of All Younger Shoppers Were Invited To Leave A Review Recently
Of those invited, 80% of consumers did give a review. Overall, businesses have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
49 Percent Of Consumers Consider The Quantity Of Online Reviews As A Necessary Consideration Of Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who pay attention to the number of reviews is currently at 46%.
Source: Brightlocal
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the very best bang for their buck. It's not surprising that that they consider reading reviews as a huge part of the purchasing decision.
Source: Statista
72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews
Irrespective of how alluring your marketing is, you still need client reviews. There's no skirting around it. Clients are still happy to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
Because They Desire To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.
Users come due to the fact that they have currently formed a purchase decision. The majority of them (89 percent) purchase within a week of their visit.
Source: RevLocal
Users Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done quicker. For that reason, purchasing decisions are made rapidly.
Online reviews are undoubtedly convincing, yet online marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
61% Of Local Businesses Have An Average Score Of 4 To 5 Stars
Generally two thirds of companies have good and exceptional rankings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
89% Of Customers Browse A Businesses Feedback To Reviews
Not only do a lot of consumers check out the review replies, 30% of them value them highly. Practically 96% read the replies to their own reviews.
Source: Brightlocal
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers well typically flourish, review websites help ensure of that.
Source: Statuslabs
95% Of Dissatisfied Customers Will Return To A Business If A Business Manages To Fix Problems Rapidly And Efficiently
Clients don't anticipate you to be perfect. When things go wrong, they do anticipate you to fix things. If there is nothing else a business can do to solve a problem, a simple coupon can say "We are sorry" in a more enticing way.
Source: SocialMediaToday
Almost All Customers, Who Use Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you want to buy a new car and there are numerous models which fit your requirements. How do you select the best one for you? Well, you read the reviews.
With the help of other people, you quickly choose a model that works for you. That's how favorable reviews convert consumers into customers.
Source: Consumer Affairs
Just 44% Of Local Businesses Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a remarkably low number of businesses in fact use them.
Although we now know why customer reviews are so effective, the majority of businesses apparently do not.
Source: LsaInsider
When Buying Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Influential Factor
Stats reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista