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83% Of All Young People Were Invited To Leave A Review Recently
Of those invited, 80% of customers did submit a review. In general, companies have asked 66% of all customers to post a review on their company.
Source: Brightlocal
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is currently the most popular social network which can likewise affect our purchasing decisions.
According to social media reviews stats, Facebook impacts over half of users' purchase choices.
Facebook reviews statistics expose that 4 out of 5 users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of United States Clients
24% of US shoppers consider reviews as 'exceptionally influential'.
To show the importance of online reviews and rankings, did you understand that 81 percent of consumers will pay more for an item with reviews and those exact same clients are likewise willing to accept slower shipping times for such items.
Source: Turntonetworks
72 Percent Of Customers Will Not Take Action Before They Check Out Some Reviews
Regardless of how alluring your marketing is, you still need customer reviews. There's no skirting around it. Consumers are still ready to hear you out, but they trust other people more.
Source: My Testimonial Engine
If A Company Manages To Fix Problems Rapidly And Effectively, 95% Of Unhappy Customers Will Return To A Company
Clients do not anticipate you to be perfect. When things go wrong, they do expect you to resolve things. If there is nothing else a company can do to resolve an issue, a simple coupon can say "We are sorry" in a more appealing way.
Source: SocialMediaToday
67% Of Customers Claim Reviews Are A "Very Important" Factor When Selecting A Solution Provider
Reviews have a huge impact on their decision when customers have to choose a service provider.
Source: DemandGenReport
53% Of Americans Consider Item Reviews And Rankings As The Most Essential Part Of Online Shopping.
Today's consumers are smart and want the very best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.
Source: Statista
63.6% Of Consumers Go To Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review stats show the general appeal of a website can only go so far when it concerns trust.
Source: Review Trackers
Fifty Percent Of All Of The Millennial's "Constantly" Check Out Online Reviews For Companies
More youthful people know the value of being informed. User-generated content has an indisputable effect on consumers.
They will realize what they've been missing out on if businesses stop to consider the power of customer reviews over millennials. Older individuals are various though, just 6% of people aged 55 or older check out reviews.
Source: Brightlocal
77% Of Customers Would Definitely Submit A Review If They Were Asked
More than a 35% would do it to advise others about their client encounter and 24% would rather direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their decision making process.
Source: Podium
30% Of Clients Feel Positive About A Company Which Answers Online Reviews
Corresponding with your clients develops trust. Even something easy like responding to their remarks and reviews can make them feel valued.
As you might expect, customers who feel this way are more willing to spend more cash with a company.
Source: Statuslabs
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you wish to purchase a new vehicle and there are several models which fit your requirements. How do you choose the best one for you? Well, you read reviews.
With the help of other customers, you manage to choose a model that works for you. That's how favorable reviews convert consumers into consumers.
Source: Consumer Affairs
Reviews Published On Twitter Can Help Grow Sales By 6.46 Percent
Online review stats reveal that reviews shared on Twitter, do more to grow sales than those on any other social media platform.
Source: Yotpo
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that businesses need to be constantly requesting reviews.
Source: Statuslabs