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Negative Reviews Can Improve Conversion By As Much As 85 Percent
It sounds insane, however negative reviews can be a positive factor for users to spend more time on your site. According to online review statistics, people devote more than five times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95 percent suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
A One Star Increase In Score Can Lead To A 5% To 9% Boost In Business Profits
Businesses that treat customers well usually succeed, review websites help make certain of that.
Source: Statuslabs
Software Application Reviews Influence Over 98% Of All Purchasers
18 percent of software buyers consider reviews to be a necessary factor in the purchase process. Software reviews have no effect whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Google Accounts For 57.5 Percent Of All Reviews World Wide
Google is the clear winner as far as distribution goes, however they are not the only ones in the game.
These the online reviews circulation rankings:
Google at 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
The Typical Review Length Has Gotten 65% Shorter Since 2010
In recent years reviews are shorter, easier, and more straight to the point. The length of a review in 2019 is equivalent to that of tweet on twitter.
Source: Review Trackers
86% Of Consumers Would Think About Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the cash they spend at your business. They will be prepared to share it if you give them an excellent experience.
Source: Brightlocal
Online Reviews Affect 67.7% Of Consumer Purchasing Decisions
More than two-thirds of customers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
89% Of Consumers Choose To Read Reviews On Their Mobile Devices
Be it by means of an app or a mobile browser, people young and old choose to read reviews on their phones.
Source: Statista
More Than Half Of Clients Aged 25 To 34 Published Reviews
According to Statista, the more youthful generations are plainly the more vocal ones.
Source: Statista
Reviews Published On Twitter Can Increase Online Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.
Source: Yotpo
61 Percent Of Local Businesses Have An Average Rating Of 4 Or 5 Stars
Overall two-thirds of businesses have great and outstanding rankings. Only 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
Customers Might Spend 31 Percent More With A Business That Has Terrific Reviews
Take note of this statistic. The more detailed other users describe your services or product, the more money you can charge and consumer review statistics reveal to us precisely just how much more.
Source: Martech Zone