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Only 44 Percent Of Local Businesses Have Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses in fact utilize them.
Although we now know why customer reviews are so powerful, a lot of businesses apparently do not.
Source: LsaInsider
When Purchasing Home Electronics, 88% Of Americans Declared That Product Reviews Were The Most Prominent Element
Data reveal that reviews were more helpful than Television ads at 37%, social networks at 23% and display ads at 49%.
Source: Statista
30% Of Customers Feel Comfortable With A Business Which Reacts To Online Reviews
Corresponding with your consumers builds their trust. Even something easy like reacting to their reviews and remarks can make them feel valued.
As you may expect, clients who feel this way are happy to spend more money with a business.
Source: Statuslabs
70% Of Consumers Choose To Discover A Business Through Articles And Reviews, Instead Of Advertisements
Advertisements are all well and good, however it's worth attempting a different approach as well. Reviews are without a doubt the best method to discover the truth about a product or service.
Source: Statuslabs
91% Of Millennials Have Confidence In Online Reviews As Much As Loved Ones
Online review statistics put clients' reviews as the most trustworthy source of recommendations. Online reviews typically bring the very same weight as guidance from friends and family.
Source: Brightlocal
Software Application Reviews Impact Over 98 Percent Of All Buyers
18 percent of software application purchasers consider reviews to be an important factor in the purchase procedure. Software application reviews have no impact whatsoever on just 2 percent of consumers. Two thirds of them read more than 6 reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
USA Buyers Regard "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals read reviews, they concentrate on various aspects of the shopping experience. But according to online review stats, 60% of them are most interested in the product's performance.
Client satisfaction, product quality and quality in time are the next couple of factors to consider for more than 50% of USA consumers.
Source: Statista
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a brand-new automobile and there are several models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly choose one that works for you. That's how positive reviews convert customers into consumers.
Source: Consumer Affairs
The Majority Of Local Businesses Have An Average Of 39 Google Reviews
People like to share their experience after they have visited a vendor. Online review trends reveal people prefer to comment if they had a positive experience, instead of a unfavorable or average one.
Source: Brightlocal
60% Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Mobile Phones Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being twice as likely to be affected than women.
Reviews and ranking data show people value the opinion of peers more than any other material.
Source: Collective Bias
95 Percent Of Travelers Check Out Online Reviews Prior To Reserving Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'constantly' or 'very often'.
Source: Trust You
53 Percent Of Americans Consider Item Reviews And Scores As The Most Crucial Part Of The Online Shopping Experience In 2018.
Today's shoppers are wary and want the very best bang for their dollar. It's no surprise that they consider checking out reviews as a big part of the buying decision.
Source: Statista
Online Reviews Impact 67.7% Of Consumer Purchasing Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of companies doubt the integrity of online reviews. Nonetheless, they understand the huge effect user ratings have on their business. Undesirable customer or employee reviews can affect 90% of job seekers.
Source: Career Arc
The Average Review Word Count Has Become 65% Much Shorter Since 2010
These days reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is equivalent to that of tweet from twitter.
Source: Review Trackers
If It Has Less Than A 4 Star Score, More Than Half Of Consumers Won't Utilize A Service
This stat is among numerous that illustrate the value of online rankings. Now that news of consumer fulfillment travels this quick, keeping your customers delighted is more crucial than ever.
57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48% in 2017.
11 percent looked just for services with a best five star ranking.
Source: Brightlocal