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73% Of Customers Believe Client Reviews Are More Important Than Star And Number Scores
Online review data make it clear individuals aren't pleased with ratings alone.
Client reviews make the statistics appear more genuine which is what the would-be consumers are trying to find. Nearly a third of consumers state written reviews are the only function that makes them think the sites' reviews are beneficial and relevant.
Source: Fan and Fuel
If It Has Less Than A 4 Star Score, More Than Half Of Customers Won't Use A Service
This stat is among lots of that illustrate the significance of online ratings. Now that news of client satisfaction travels this fast, keeping your consumers happy is more important than ever.
57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Moreover, 11 percent looked only for organizations with a best five star ranking.
Source: Brightlocal
Google Accounts For 57.5 Percent Of All Reviews Around The Globe
Google is in the lead here, followed by Facebook as a far-off second.
These the online reviews distribution rankings:
Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
61 Percent Of Regional Businesses Have An Average Score Of 4 To 5 Stars
Generally two-thirds of companies have excellent and awesome rankings. Just 5% of companies have a rating below three stars.
Source: Brightlocal
More Than 4 Negative Reviews About A Company Or Service Might Decrease Sales By 70%
One negative review is enough for 35 percent of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent less sales.
Of course, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger people know the worth of being informed. User-generated material has an indisputable effect on consumers.
If businesses think of the power of client reviews over millennials, they will realize what they've been losing out on. Older people are various though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Customers Might Spend 31% More With A Business That Has Great Reviews
Take notice of this statistic. The more detailed other users describe your product and services, the more money you can charge and consumer review statistics show us exactly how much more.
Source: Martech Zone
Only 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a remarkably low number of businesses really make use of them.
Although we now understand why consumer reviews are so powerful, most businesses obviously do not.
Source: LsaInsider
Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can also influence our buying decisions.
According to social media reviews statistics, Facebook impacts more than half of users' purchase choices.
Facebook reviews statistics expose that 4 out of five users are most likely to rely on a local business if it has positive reviews.
Source: RevLocal
82 Percent Of Consumers Visit Review Websites Since They Want To Acquire A Service Or An Item And Wish To Get The Facts About The Businesses Services And Products.
Users come since they have actually already formed a buying decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
Reviews Shared On Twitter Can Improve Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo