A One Star Boost In Ranking Can Result In A 5% To 9% Increase In Business Earnings

Businesses that treat customers honorably normally prosper, review sites help make certain of that.

Source: Statuslabs

United States Shoppers Consider "Product Performance" To Be The Most Helpful Information In Product Reviews

They focus on different elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the product's performance.

Customer satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of US consumers.

Source: Statista

The Typical Review Word Count Has Gotten 65% Much Shorter Since 2010

In the present day reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is proportionate to that of a twitter tweet.

Source: Review Trackers

82% Of Customers Check Out Review Websites Because They Wish To Purchase An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.

Users come due to the fact that they have actually already formed a purchase decision. The bulk of them (89%) buy within a week of their visit.

Source: RevLocal

91% Of Millennials Trust Online Reviews As Much As Loved Ones

Online review statistics put clients' reviews as the most trustworthy source of suggestions. Online reviews generally bring the exact same weight as suggestions from family and friends.

Source: Brightlocal

Unfavorable Reviews Can Boost Conversion By As Much As 85%

It sounds crazy, however negative reviews can be a positive force for users to devote more time on your site. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. An overwhelming 95 percent suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

Facebook Reviews Affect More Than 50% Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can likewise influence our purchasing preferences.

According to social media reviews data, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews stats expose that 4 out of 5 users are most likely to rely on a local business.

Source: RevLocal

Over Half Of Consumers Won't Utilize A Business If It Has Less Than A 4 Star Ranking

This stat is one of lots of that show the importance of online rankings. Now that news of customer fulfillment travels this fast, keeping your consumers delighted is more crucial than ever.

57 percent of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

Moreover, 11 percent looked just for companies with a perfect five star ranking.

Source: Brightlocal

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review statistics reveal that 63% of consumer reviews stay without a reaction. That's too bad, due to the fact that those businesses are losing clients that way.

Source: Review Trackers

74 Percent Of Regional Companies Have At A Minimum, 1 Google Review

One review is far from sufficient to enhance your site's SERP ranking.

Looking at online scores statistics, we learnt that a business needs to have approximately 40 reviews before customers "Award" it with a star.

Source: Brightlocal

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those invited, 80% of consumers did post a review. In general, businesses have asked 66% of all customers to submit a review on their business.

Source: Brightlocal

More Than 4 Negative Reviews About A Business Or Service May Decrease Sales By 70 Percent

One negative review suffices for 35% of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59% fewer sales.

Of course, they can be compensated by the sheer variety of positive reviews you receive.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

Google Represents 57.5% Of All Reviews Across The World

Google remains in the lead here, followed by Facebook as a far-off second.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

88% Of Americans Claimed That Product Reviews Were The Most Influential Factor When Buying Home Electronics

Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display ads at 49%.

Source: Statista

60 Percent Of Consumers Seek Advice From Blog And Social Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is influenced significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.

Reviews and ranking stats show individuals value the opinion of peers more than any other material.

Source: Collective Bias

77% Of Customers Do Not Rely On Reviews That Are Older Than Three Months

Consumers don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers know businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs