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77% Of Consumers Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how great your service or product was in the past. Part of why online reviews matter is since they are fresh and relevant.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews unimportant.
It is for this reason that companies ought to be constantly requesting reviews.
Source: Statuslabs
More Than 4 Negative Reviews About A Company Or Service Might Reduce Sales By 70 Percent
One negative review is enough for 35% of a website's visitors to decide not to buy. 3 negative reviews can cost a business 59 percent less sales.
Naturally, they can be compensated by the large number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
30% Of Clients Feel Positive About A Company Which Reacts To Online Reviews
Keeping in touch with your clients creates trust. Even something as basic as responding to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are happy to spend more cash with a company.
Source: Statuslabs
Clients Might Invest 31% More With A Business That Has Fantastic Reviews
Focus on this statistic. The better other users explain your product or service, the more cash you can charge and consumer review stats show us exactly how much more.
Source: Martech Zone
70 Percent Of Consumers Prefer To Discover A Business Via Reviews And Short Articles, Instead Of Advertisements
Advertisements are all well and good, however it deserves trying a different approach as well. Reviews are by far the best method to discover the truth about a service or product.
Source: Statuslabs
67% Of Customers Claim Reviews Are A "Very Crucial" Factor When Picking A Service Provider
Reviews have a huge effect on their decision when clients have to choose a solution provider.
Source: DemandGenReport
Since They Desire To Purchase A Product Or A Service And Want To Get The Facts About The Businesses Products And Services, 82% Of Customers Go To Review Sites.
Users come because they have already formed a buying decision. The majority of them (89 percent) buy within a week of their visit.
Source: RevLocal
49% Of Customers Consider The Number Of Online Reviews As A Necessary Factor In Their Buying Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency too.
The share of consumers, who take note of the variety of reviews is currently at 46%.
Source: Brightlocal
86 Percent Of Consumers Would Think About Writing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
The Majority Of Local Businesses Have Approximately 39 Google Reviews
People like to share their experience after they've visited a vendor. Online review trends show people prefer to comment if they had a positive experience, rather than a mediocre or negative one.
Source: Brightlocal
70% Of Consumers Need To Read At Least 4 Reviews Before They Can Trust A Business
4 reviews may be too few. Many people check out much more reviews to get an idea of how the business is in fact doing. Do not depend on that figure alone.
Source: Brightlocal
The Typical Review Word Count Has Gotten 65% Shorter Since 2010
Lately reviews are shorter, simpler, and more straight to the point. The length of a review in 2019 is typical to that of tweet from twitter.
Source: Review Trackers
Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can also influence our purchasing preferences.
According to social media reviews data, Facebook impacts over half of users' purchase choices.
If it has positive reviews, Facebook reviews statistics expose that 4 out of five users are most likely to trust a local business.
Source: RevLocal
77% Of Clients Would Certainly Leave A Review If They Were Asked
More than a 35% would do it to advise others about their customer experience and 24% would definitely direct their review to the business itself.
Over a 26% would want to give a review to help other people with their choice making process.
Source: Podium
Just 6% Of Customers Don't Trust Client Reviews At All
According to client review data, a massive 19 percent of customers constantly trust online reviews and never a purchase without checking out reviews first.
Source: Statista
Software Reviews Influence Over 98% Of All Purchasers
18% of software application buyers consider reviews to be a necessary factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of customers. Two-thirds of them read more than 6 reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Customers Checking Out Reviews On A Mobile Phone Are 127% Most Likely To Buy Than Desktop Users
Mobile users prefer to get things done faster. Therefore, purchasing decisions are made rapidly.
Online reviews are clearly convincing, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
83% Of All Young Shoppers Were Asked To Leave A Review Recently
Of those asked, 80% of consumers did submit a review. Overall, companies have actually asked 66% of all consumers to submit a review on their business.
Source: Brightlocal