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If They Were Asked, 77% Of Clients Would Leave A Review
More than a 35% would do it to notify others about their customer experience and 24% would definitely direct their review to the company itself.
Over a 26% would want to give a review to help other people with their decision making process.
Source: Podium
Users Reading Reviews On A Mobile Device Are 127 Percent Most Likely To Buy Than Desktop Users
Mobile users choose to get things done much faster. Purchasing decisions are made rapidly.
Online reviews are clearly persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
64 Percent Of Americans Agree That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017
30 percent of customers who check out consumer reviews, concur that it increases their buying confidence.
Organizations utilize the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
71% Of Millennials Browse Customer Reviews Of Professional Services
Over half of all people in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a physician or an attorney.
Younger people (age 18-35) are much more inclined to work with an expert based on online reviews. Only 19% of millennials will consider hiring an attorney without any.
Source: Thomson Reuters
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of consumers did submit a review. Overall, companies have asked 66% of all consumers to post a review on their company.
Source: Brightlocal
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, but negative reviews can be a positive driver for users to spend more time on your site. According to online review data, people devote more than 5 times as long on a website when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any negative ones.
Source: Reevoo
Fifty Percent Of All Of The Millennial's "Always" Check Out Online Reviews For Businesses
More youthful individuals know the value of being informed. User-generated material has an unassailable influence on customers.
If businesses think of the power of client reviews over millennials, they will realize what they've been missing out on. Older people are various though, only 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Buying Decision
Consumers value not just the quality or nature of the reviews, however they consider their quantity and recency also.
The share of customers, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
Reviews Shared On Twitter Can Grow Online Sales By 6.46 Percent
Online review stats show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your customers are your most valuable resource, and it's not only because of the cash they invest at your business. They will be prepared to share it if you offer them a good experience.
Source: Brightlocal
95 Percent Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form a viewpoint. Business travelers check out an average of 5 reviews vs. 6-7 for leisure tourists. 59% of all travelers report that they read reviews 'constantly' or 'extremely often'.
Source: Trust You
USA Buyers View "Product Performance" To Be The Most Valuable Info In Product Reviews
When individuals check out reviews, they concentrate on different elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality in time are the next few considerations for more than 50% of US consumers.
Source: Statista
A One Star Increase In Ranking Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers fairly typically prosper, review sites help make sure of that.
Source: Statuslabs
Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of US Consumers
24% of US consumers consider reviews as 'exceptionally influential'.
To show the value of online reviews and rankings, did you know that 81 percent of consumers will pay more for a product with reviews and those very same clients are also willing to accept slower shipping times for such products.
Source: Turntonetworks
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Organization
The star rating is the first thing consumers see. Still, users pay attention to other elements too, like the quantity, recency, length, and belief of reviews. Each of these alone influences more than a 3rd of US customers.
Source: Statista