49 Percent Of Consumers Consider The Number Of Online Reviews As A Necessary Consideration Of Their Purchasing Decision

Customers value not only the quality or nature of the reviews, however they consider their quantity and recency also.

The share of clients, who focus on the number of reviews is presently at 46%.

Source: Brightlocal

15 Percent Of Consumers Do Not Trust Businesses Without Any Online Reviews

No trust means no interactions. 15% of possible consumers won't even consider working with a business they can't discover viewpoints about.

Source: Statuslabs

61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars

Typically two-thirds of businesses have excellent and good scores. Only 5% of businesses have a score below 3 stars.

Source: Brightlocal

71% Of Millennials Search Consumer Reviews Of Expert Services

Majority of all individuals in need of an expert service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a doctor or a legal representative.

Younger people (age 18-35) are even more inclined to work with an expert based on online reviews. Just 19% of millennials will consider working with an attorney without any.

Source: Thomson Reuters

53% Of Consumers Anticipate Businesses To Answer Back Within A Week To Negative Reviews

Online review statistics prove that 63% of consumer reviews remain without a response. That's too bad, because those businesses are losing clients that way.

Source: Review Trackers

98% Of Yelp's Site Visitors Purchased From A Business They Found On The Site

Normally, 142 million customers go to Yelp every month. If you haven't claimed your free Yelp business page, this is as good a time as any.

Source: RevLocal

Reviews Are The Most Important Part Of The Purchase Choice For Over 90% Of United States Customers

24% of US buyers consider reviews as 'incredibly influential'.

To show the significance of online reviews and ratings, did you understand that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise happy to accept slower shipping times for such items.

Source: Turntonetworks

Reviews Published On Twitter Can Improve Sales By 6.46%

Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.

Source: Yotpo

More Than Half Of People Aged 25 To 34 Posted Reviews

According to Statista, the younger generations are obviously the more vocal ones.

Source: Statista

73 Percent Of Consumers Think Consumer Reviews Are More Crucial Than Star And Number Rankings

Online review statistics make it clear individuals aren't pleased with ratings alone.

Consumer reviews make the statistics appear more authentic which is what the would-be clients are looking for. Practically a third of customers state composed reviews are the only function that makes them believe the sites' reviews are helpful and appropriate.

Source: Fan and Fuel

77% Of Customers Would Definitely Give A Review If They Were Asked

More than a 35% would do it to notify others about their consumer experience and 24% would undoubtedly direct their review to the company itself.

Over a 26% would be willing to give a review to help other individuals with their decision making process.

Source: Podium

Majority Of Consumers Won't Utilize A Service If It Has Less Than A 4 Star Score

This stat is among numerous that highlight the importance of online rankings. Now that news of client satisfaction travels this quick, keeping your clients happy is more important than ever.

57% of consumers have actually looked for business with more than 4 stars in 2018, which is up from 48% in 2017.

11 percent looked only for services with a best five star score.

Source: Brightlocal

83 Percent Of Consumers Don't Trust Advertising

The standard channels to reach customers aren't as influential as they used to be. A lot of users who no longer trust ads pick to take note of clients' recommendations online.

Source: Statuslabs

54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business

The star ranking is the first thing customers see. Still, users take note of other elements also, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of USA customers.

Source: Statista

52% Of Consumers Trust A Product More If It Has Unfavorable Reviews Also

We already touched upon the negative and positive reviews and their impact on customers. However, all products have their faults, it raises red flags that possibly the reviews are phony if all of a products reviews are favorable. Consumers expect to see some negative reviews.

Source: Capterra

Just 6 Percent Of Consumers Don't Trust Customer Reviews At All

According to consumer review data, a massive 19 percent of consumers always trust online reviews and never a make a purchase without reading reviews.

Source: Statista