77% Of Customers Would Most Likely Submit A Review If They Were Asked

More than a 35% would submit a review to notify others about their customer experience and 24% would certainly direct their review to the company itself.

Over a 26% would be willing to submit a review to help other individuals with their choice making process.

Source: Podium

67% Of Consumers Report Reviews Are A "Very Important" Factor When Choosing A Solution Provider

Reviews have a massive effect on their decision when consumers have to pick a service provider.

Source: DemandGenReport

89% Of Individuals Like To Read Reviews Using Their Smart Devices

Be it by means of an app or a mobile internet browser, clients choose to read reviews on their smart phones.

Source: Statista

The Majority Of Local Companies Have Approximately 39 Google Reviews

Individuals like to share their experience after they've gone to a supplier. Online review trends show people prefer to comment if they had a positive experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

Software Reviews Impact Over 98 Percent Of All Buyers

18% of software purchasers consider reviews to be an essential factor in the purchase process. Software reviews have no effect whatsoever on just 2% of consumers. Two thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.

Source: Capterra

Clients Checking Out Reviews On A Mobile Phone Are 127 Percent More Likely To Make A Purchase Than Desktop Users

Mobile users choose to get things done faster. Purchasing decisions are made quickly.

Online reviews are clearly convincing, yet marketers have not necessarily come to appreciate the power of them.

Source: Martech Zone

30% Of Consumers Feel Favorable To A Company Which Answers Online Reviews

Communicating with your consumers develops trust. Even something as basic as responding to their remarks and reviews can make them feel appreciated.

As you might expect, clients who feel this way are happy to spend more money with a company.

Source: Statuslabs

63.6% Of Consumers Visit Google To Look For Reviews Of A Business

Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the end.

When it comes to trust, these online review statistics reveal the basic appeal of a website can just go so far.

Source: Review Trackers

53% Of Customers Anticipate Businesses To Respond Within A Week To Negative Reviews

Online review stats prove that 63% of client reviews remain without a reaction. That's regrettable, because those companies are losing clients that way.

Source: Review Trackers

Reviews Are The Third Most Influential Ranking Factor For Google's Local 3 Pack

Review signals (amount, variety, and so on) account for 15.44% of Google's algorithm for local ranking.

Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more vital than reviews as far as ranking elements go for the local 3 pack.

Source: Moz

61% Of Regional Businesses Have A Typical Score Of 4 Or 5 Stars

Overall two thirds of businesses have excellent and exceptional rankings. Only 5% of companies have a ranking listed below 3 stars.

Source: Brightlocal

Google Accounts For 57.5 Percent Of All Reviews Around The World

As can be anticipated, Google remains in the lead, followed by Facebook, TripAdvisor and others.

Here's the online reviews distribution rankings:

Google at 57.5%, Facebook at 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others at 8.6%.

Source: Review Trackers

More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70 Percent

One negative review is enough for 35 percent of a website's visitors to choose not to buy. Three negative reviews can cost a business 59% fewer sales.

Naturally, they can be compensated by the large number of positive reviews you get.

"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin

Source: Martech Zone

A One Star Increase In Rating Can Cause A 5% To 9% Boost In Business Profits

Businesses that treat consumers fairly generally succeed, review websites help ensure of that.

Source: Statuslabs

Online Product Reviews About A Product Can Improve Its Conversion Rate By An Unprecedented 270%

User review statistics reveal the purchase possibility for a product with 5 reviews is 270 percent higher than the very same item without reviews.

Source: Spiegel Research Center

86% Of Customers Would Think About Composing A Review For A Business

Your clients are your most valuable resource, and it's not only because of the cash they invest at your business. If you provide a great experience, they will be willing to share it.

Source: Brightlocal

Facebook Reviews Affect More Than 50 Percent Of Consumers' Buying Decisions

Facebook is presently the most popular social network which can also influence our buying preferences.

According to social reviews stats, Facebook affects more than half of users' purchase decisions.

Facebook reviews stats reveal that four out of five users are more likely to rely on a local business if it has favorable reviews.

Source: RevLocal

74% Of Local Companies Have At Least One Google Review

A single review is far from enough to improve your website's SERP ranking.

Looking at online scores data, we discovered that a business requires to have an average of 40 reviews before customers "Award" it with a star.

Source: Brightlocal