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73% Of Customers Think Customer Reviews Are More Crucial Than Star And Number Ratings
Online review stats make it clear people aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the potential customers are looking for. Almost a 3rd of customers say written reviews are the only function that makes them believe the websites' reviews are relevant and beneficial.
Source: Fan and Fuel
Online Item Reviews About An Item Can Amplify Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase probability for a product with 5 reviews is 270 percent higher than the exact same item without reviews.
Source: Spiegel Research Center
Buyers Reading Reviews On A Mobile Phone Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users prefer to get things done much faster. For that reason, purchasing choices are made quickly.
Online reviews are clearly persuasive, yet marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you wish to buy a new automobile and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other customers, you quickly select a model that works for you. That's how positive reviews convert consumers into clients.
Source: Consumer Affairs
15% Of Consumers Do Not Trust Businesses With No Online Reviews
No trust indicates no interactions. 15% of potential customers will not even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
Unfavorable Reviews Can Increase Conversion By Up To 85%
It sounds insane, however negative reviews can be a positive force for users to devote more time on your site. According to online review statistics, individuals devote more than 5 times as long on a site when they read negative reviews.
More than two-thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any negative ones, an overwhelming 95 percent suspect censorship or faked reviews.
Source: Reevoo
Just 6% Of Customers Do Not Rely On Customer Reviews At All
According to client review statistics, a massive 19 percent of customers constantly trust online reviews and never a make a purchase without reading reviews first.
Source: Statista
72 Percent Of Consumers Will Not Take Action Unless They Read Some Reviews
Regardless of how captivating your marketing is, you still need consumer reviews. There is no way around it. Consumers are still ready to hear you out, but they rely on other people more.
Source: My Testimonial Engine
Positive Reviews Motivate 68 Percent Of Consumers To Use Local Businesses
Since the large bulk of consumers check out reviews, you'd want yours to be appealing to new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose a legal representative or a physician.
Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Only 19% of millennials will consider employing a lawyer without any.
Source: Thomson Reuters
98 Percent Of Yelp's Visitors Bought From A Business They Discovered On The Website
Typically, 142 million customers visit Yelp monthly. If you haven't claimed your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
A Solitary Business Review Can Lift Its Conversions By 10%
Online review statistics show user-generated content can do wonders in terms of conversions.
A single review can have an enormous impact on your business.
A hundred reviews can boost your conversion rates by as much as 37%. 2 hundred can offer a mind-blowing 44% increase.
Source: RevLocal
Just 44 Percent Of Local Businesses Have Claimed Their Google My Business Listing
That's 56 percent of your competitors that aren't taking advantage of their listing.
While business listings on the significant review platforms are free, a remarkably low number of companies really make use of them.
Although we now know why client reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
53% Of Americans Consider Product Reviews And Scores As The Most Crucial Part Of Online Shopping.
Today's shoppers are smart and desire the best bang for their dollar. It's not surprising that that they consider checking out reviews as a big part of the buying decision.
Source: Statista
A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat clients honorably generally succeed, review sites help ensure of that.
Source: Statuslabs