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67% Of Consumers Admit Reviews Are A "Very Crucial" Factor When Picking A Solution Provider
Reviews have a massive effect on their decision when clients have to select a solution provider.
Source: DemandGenReport
Just 6 Percent Of Consumers Don't Trust Consumer Reviews At All
According to client review statistics, a whopping 19 percent of customers constantly rely on online reviews and never a make a purchase without reading reviews.
Source: Statista
American Consumers View "Product Performance" To Be The Most Useful Detail In Product Reviews
When people check out reviews, they concentrate on different aspects of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Client satisfaction, product quality and quality over time are the next couple of factors to consider for more than 50% of USA customers.
Source: Statista
Customers Might Invest 31% More With A Business That Has Great Reviews
Take note of this statistic. The better other users describe your services or product, the more money you can charge and customer review stats reveal to us exactly just how much more.
Source: Martech Zone
60% Of Consumers Refer To Blog And Social Network Reviews On Their Mobile Phones Before Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be influenced than women.
Reviews and rating data reveal individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
More Than Four Negative Reviews About A Company Or Product May Reduce Sales By 70%
One negative review is enough for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% fewer sales.
Naturally, they can be compensated by the large number of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Customer Reviews On Products Are Relied On Almost 12 Times More Than The Makers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals opinions before they ever trust what the producer says. The reason, producers' descriptions are generally ads.
Source: Martech Zone
Google Accounts For 57.5 Percent Of All Reviews World Wide
As can be anticipated, Google is in the lead, followed by Facebook, TripAdvisor and others.
These are the online reviews circulation rankings:
Google with 57.5%, Facebook at 19%, TripAdvisor with 8.4%, Yelp at 6.6% and Others at 8.6%.
Source: Review Trackers
90% Of Visitors Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what individuals say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you do not have reviews on your website, consider asking your visitors to write one.
Source: Martech Zone
88% Of Americans Stated That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more successful than TV advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
63.6% Of Consumers Visit Google To Look For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.
These online review statistics reveal the general popularity of a website can only presume when it comes to trust.
Source: Review Trackers