More Than Half Of People Aged 25 To 34 Posted Reviews

According to Statista, the more youthful generations are plainly the more opinionated ones.

Source: Statista

63.6% Of Customers Check Out Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come 2nd and third, leaving Facebook (23%) at the end.

When it comes to trust, these online review stats show the basic appeal of a site can just go so far.

Source: Review Trackers

89% Of Individuals Prefer To Read Reviews On Their Mobile Devices

Be it via an app or a mobile web browser, individuals choose to read reviews on their smart phones.

Source: Statista

95% Of Unhappy Customers Will Go Back To A Business If A Business Deals With Issues Quickly And Effectively

Customers do not expect you to be perfect. They do expect you to remedy things when they go wrong. If there's nothing else a business can do to deal with an issue, a simple coupon can say "We are sorry" in a more appealing way.

Source: SocialMediaToday

53% Of Consumers Expect Companies To Reply Within A Week To Unfavorable Reviews

Online review stats reveal that 63% of customer reviews stay without a reply. That's regrettable, since those businesses are losing clients that way.

Source: Review Trackers

77% Of Users Do Not Trust Reviews That Are Older Than 3 Months

Clients don't care how excellent your product or service was in the past. Part of why online reviews matter is since they are fresh and relevant.

Customers understand businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies should to be continuously asking for reviews.

Source: Statuslabs

USA Buyers Consider "Product Performance" To Be The Most Helpful Detail In Product Reviews

They focus on various aspects of the shopping experience when individuals read reviews. But according to online review stats, 60% of them are most interested in the item's performance.

Client satisfaction, product quality and quality with time are the next couple of factors to consider for more than 50% of USA clients.

Source: Statista

Almost All Customers, Who Use Online Reviews, Read Them Early On In The Purchasing Process

Let's say you want to purchase a new automobile and there are a number of models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.

With the help of other consumers, you manage to choose one that works for you. That's how favorable reviews convert customers into customers.

Source: Consumer Affairs

83 Percent Of Customers Don't Trust Advertising

The standard channels to reach consumers aren't as influential as they utilized to be. A lot of users who no longer trust ads select to pay attention to consumers' suggestions online.

Source: Statuslabs

Facebook Reviews Impact More Than 50 Percent Of Customers' Purchasing Decisions

Facebook is currently the most popular social media which can likewise influence our buying decisions.

According to social media reviews data, Facebook affects over half of users' purchase decisions.

If it has favorable reviews, Facebook reviews statistics expose that 4 out of five users are likely to rely on a local business.

Source: RevLocal

Only 6 Percent Of Consumers Don't Trust Consumer Reviews At All

According to consumer review statistics, a whopping 19 percent of customers constantly rely on online reviews and never ever a make a purchase without reading reviews.

Source: Statista

53 Percent Of Americans Consider Item Reviews And Ratings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a big part of the purchasing decision.

Source: Statista

73% Of Consumers Think Written Reviews Are More Important Than Star And Number Ratings

Online review data make it clear individuals aren't satisfied with scores alone.

Consumer reviews make the statistics appear more authentic which is what the would-be consumers are looking for. Practically a 3rd of customers state composed reviews are the only feature that makes them think the sites' reviews are appropriate and beneficial.

Source: Fan and Fuel

30% Of Customers Feel Positive About A Company Which Answers Online Reviews

Staying connected with your consumers establishes trust. Even something like reacting to their reviews and comments can make them feel appreciated.

As you might expect, customers who feel this way are more willing to spend more money with a company.

Source: Statuslabs

91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family

Online review statistics put consumers' reviews as the most credible source of recommendations. Online reviews normally carry the exact same weight as recommendations from family and friends.

Source: Brightlocal