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Clients Could Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users explain your services or product, the more money you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
Unfavorable Reviews Can Boost Conversion By Up To 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to devote more time on your website. According to online review stats, people devote more than five times as long on a website when they check out negative reviews.
More than two thirds of users trust reviews more when there are a mix of positives and negatives. A frustrating 95% suspect censorship or faked reviews if there aren't any unfavorable ones.
Source: Reevoo
74 Percent Of Regional Businesses Have At A Minimum, 1 Google Review
A single review is far from adequate to enhance your site's SERP ranking.
Taking a look at online scores data, we found out that a business requires to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Online Item Reviews About A Product Can Amplify Its Conversion Rate By More Than 270 Percent
User review statistics show the purchase probability for an item with five reviews is 270% higher than the very same product without reviews.
Source: Spiegel Research Center
15 Percent Of Buyers Don't Trust Businesses Without Having Online Reviews
No trust implies no interactions. 15 percent of potential customers won't even think about working with a business they can't find opinions about.
Source: Statuslabs
77% Of Consumers Don't Trust Reviews That Are Older Than 3 Months
Clients don't care how good your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
54% Of Americans Pay The Most Attention To The Average Star Score Of A Local Business
The star rating is the first thing consumers see. Still, users take note of other aspects as well, like the amount, recency, length, and belief of reviews. Each of these alone affects more than a 3rd of United States consumers.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Decrease Sales By 70%
One negative review is enough for 35% of a site's visitors to choose not to buy. Three negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the sheer variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
98 Percent Of Yelp's Website Visitors Purchased From A Business They Discovered On The Website
Typically, 142 million customers go to Yelp monthly. This is as excellent a time as any if you have not claimed your complimentary Yelp business page.
Source: RevLocal
72% Of Consumers Won't Take Action Unless They Read Some Reviews
Regardless of how captivating your marketing is, you still require consumer reviews. There's no skirting around it. Clients are still ready to hear you out, however they trust other people more.
Source: My Testimonial Engine
89% Of Customers Review A Companies Replies To Reviews
Not only do many consumers read the review replies, 30% of them hold them in high regard. Practically 96% read the responses to their own reviews.
Source: Brightlocal
A Lot Of Local Businesses Have Approximately 39 Google Reviews
Individuals like to share their experience after they've gone to a vendor. Online review trends reveal individuals choose to comment if they had a positive experience, instead of a negative or mediocre one.
Source: Brightlocal
53 Percent Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and want the best bang for their buck. It's no wonder that they consider checking out reviews as a big part of the buying decision.
Source: Statista