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67% Of Consumers Claim Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
Reviews have an enormous effect on their decision when clients have to pick a service provider.
Source: DemandGenReport
61% Of Regional Businesses Have An Average Ranking Of 4 Or 5 Stars
Overall two-thirds of businesses have outstanding and great ratings. Only 5% of businesses have a rating below 3 stars.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Early On In The Purchasing Process
Let's say you want to buy a brand-new vehicle and there are several models which fit your requirements. How do you select the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly decide on one that works for you. That's how favorable reviews transform customers into customers.
Source: Consumer Affairs
The Majority Of Best-selling Items Have An Average Ranking Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star ratings are suspicious. That's why it is abnormal to get perfect 5 star ratings.
According to client rating stats, conversion rates start to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
86% Of Customers Would Consider Composing A Review For A Business
Your consumers are your most valuable resource, and it's not only because of the money they spend at your business. They will be ready to share it if you offer them a good experience.
Source: Brightlocal
91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies doubt the integrity of online reviews. However, they realize the enormous impact user ratings have on their business. Undesirable consumer or employee reviews can influence 90% of job seekers.
Source: Career Arc
United States Buyers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people read reviews, they focus on different elements of the shopping experience. But according to online review statistics, 60% of them are most interested in the product's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American consumers.
Source: Statista
If They Were Asked, 77% Of Customers Would Definitely Give A Review
More than a 35% would submit a review to inform others about their client encounter and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to leave a review to assist other individuals with their decision making process.
Source: Podium
74% Of Regional Companies Have At Least 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online ratings data, we discovered that a company requires to have a minimum of 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Just 44 Percent Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56% of your competition that aren't taking advantage of their listing.
While business listings on the major review platforms are complimentary, a remarkably low number of businesses really utilize them.
Although we now understand why consumer reviews are so powerful, the majority of businesses apparently don't.
Source: LsaInsider
73 Percent Of Consumers Think Customer Reviews Are More Vital Than Star And Number Ratings
Online review statistics make it clear people aren't pleased with ratings alone.
Written reviews make the statistics appear more genuine which is what the prospective consumers are trying to find. Practically a 3rd of customers say written reviews are the only feature that makes them think the websites' reviews are pertinent and beneficial.
Source: Fan and Fuel
72 Percent Of Customers Will Not Take Action Unless They Read Some Reviews
No matter how tempting your marketing is, you still need customer reviews. There is no skirting around it. Clients are still happy to hear you out, but they rely on other individuals more.
Source: My Testimonial Engine
52% Of Customers Trust A Product More If It Has Unfavorable Reviews Also
We already discussed the negative and positive reviews and their effect on consumers. However, all products have their faults, if all of a products reviews are positive, it raises warnings that perhaps the reviews are phony. Customers anticipate to see some unfavorable reviews.
Source: Capterra
The Typical Review Word Count Has Become 65% Much Shorter Since 2010
Recently reviews are shorter, simpler, and more straight to the point. The word count of a review in 2019 is comparable to that of a twitter tweet.
Source: Review Trackers
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store purchasing is influenced considerably by blogs and reviews on social media. With males being two times as likely to be influenced than ladies.
Reviews and score data show people value the opinion of peers more than any other content.
Source: Collective Bias