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49% Of Customers Consider The Number Of Online Reviews As An Important Consideration Of Their Purchasing Decision
Consumers value not just the quality or nature of the reviews, but they consider their quantity and recency also.
The share of customers, who take notice of the variety of reviews is currently at 46 percent.
Source: Brightlocal
Online Product Reviews About An Item Can Improve Its Conversion Rate By More Than 270 Percent
User review statistics reveal the purchase likelihood for an item with 5 reviews is 270 percent higher than the same item without reviews.
Source: Spiegel Research Center
30% Of Clients Feel Favorable To A Company Which Answers Online Reviews
Communicating with your customers establishes trust. Even something like responding to their remarks and reviews can make them feel valued.
As you may anticipate, clients who feel this way are going to spend more money with a company.
Source: Statuslabs
52% Of Consumers Rely On A Product More If It Has Unfavorable Reviews Also
We already discussed the negative and positive reviews and their impact on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that maybe the reviews are fake. Customers anticipate to see some negative reviews.
Source: Capterra
Fifty Percent Of All Millennial's "Always" Read Online Reviews For Companies
Younger individuals know the value of being informed. User-generated material has an indisputable effect on customers.
They will realize what they've been missing out on if businesses stop to think about the power of client reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
Almost All Consumers, Who Utilize Online Reviews, Read Them Very Early In The Buying Process
Let's say you want to purchase a new car and there are several models which fit your criteria. How do you choose the best one for you? Well, you read reviews.
With the help of other consumers, you manage to decide on one that works for you. That's how positive reviews convert consumers into customers.
Source: Consumer Affairs
Users Checking Out Reviews On A Mobile Device Are 127 Percent More Likely To Purchase Than Desktop Users
Mobile users choose to get things done quicker. Buying decisions are made rapidly.
Online reviews are clearly convincing, yet marketers have not necessarily come to appreciate the power of them.
Source: Martech Zone
15% Of Users Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of possible clients will not even think about doing business with a company they can't discover opinions about.
Source: Statuslabs
77% Of Clients Would Likely Submit A Review If They Were Asked
More than a 35% would leave a review to educate others about their consumer experience and 24% would probably direct their review to the business itself.
Over a 26% would be willing to post a review to assist other people with their decision making process.
Source: Podium
A One Star Increase In Score Can Result In A 5% To 9% Increase In Business Earnings
Businesses that treat customers honorably normally prosper, review sites help make certain of that.
Source: Statuslabs
73 Percent Of Consumers Believe Written Reviews Are More Vital Than Star And Number Scores
Online review stats make it clear individuals aren't satisfied with ratings alone.
Written reviews make the statistics appear more genuine which is what the potential consumers are trying to find. Almost a third of consumers say composed reviews are the only function that makes them think the websites' reviews are pertinent and useful.
Source: Fan and Fuel
61% Of Regional Businesses Have A Typical Ranking Of 4 To 5 Stars
Typically 2 out of 3 businesses have good and awesome rankings. Just 5% of businesses have a score listed below three stars.
Source: Brightlocal
67% Of Consumers Report Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When clients have to choose a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport