30% Of Customers Feel Positive About A Company Which Responds To Online Reviews

Corresponding with your consumers establishes trust. Even something like responding to their comments and reviews can make them feel appreciated.

As you might expect, clients who feel this way are happy to spend more cash with a business.

Source: Statuslabs

When Purchasing Home Electronics, 88% Of Americans Claimed That Product Reviews Were The Most Prominent Factor

Stats reveal that reviews were more effective than TV ads at 37%, social networks at 23% and display ads at 49%.

Source: Statista

A Lot Of Best-selling Items Have An Average Rating Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Somebody always has a little a gripe. That's why it is unnatural to get perfect 5 star rankings. In some cases a lower score really helps your overall score.

According to client rating statistics, conversion rates start to reduce as scores rise above 4.7.

Source: Spiegel Research Center

A One Star Boost In Score Can Result In A 5% To 9% Boost In Business Income

Businesses that treat consumers fairly normally succeed, review sites help ensure of that.

Source: Statuslabs

89% Of Customers Review A Companies Replies To Reviews

Not only do most shoppers read the review replies, 30% of them highly value them. Practically 96% read the responses to their own reviews.

Source: Brightlocal

60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping

In-store shopping is affected considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.

Reviews and rating data reveal individuals value the viewpoint of peers more than any other material.

Source: Collective Bias

A Solitary Business Review Can Raise Its Conversions By 10 Percent

Online review stats reveal user-generated content can do miracles in regards to conversions.

A single review can have a substantial effect on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44% increase.

Source: RevLocal

Negative Reviews Can Boost Conversion By Up To 85%

It sounds crazy, however negative reviews can be a positive driver for users to spend more time on your website. According to online review stats, individuals devote more than five times as long on a site when they check out negative reviews.

More than two thirds of users trust reviews more when there are a mix of negatives and positives. An overwhelming 95% suspect censorship or faked reviews if there aren't any negative ones.

Source: Reevoo

82 Percent Of Customers Visit Review Websites Since They Wish To Acquire An Item Or A Service And Wish To Get The Facts About The Businesses Products And Services.

Review websites are places that customers go to get the truth about a business, service or item . Users come because they have already formed a buying decision. The bulk of them (89 percent) buy within a week of their visit. And 29% do so within 24 hours.

Source: RevLocal

88% Of Executives Consider Reputation Risk As A Leading Business Concern

Reputation management statistics suggest a business's reputation does not affect just the customers. Prospective employees likewise look at scores and read reviews.

Source: Deloitte

Only 6 Percent Of Customers Do Not Rely On Customer Reviews At All

According to client review stats, a massive 19% of consumers always rely on online reviews and never a buy without reading reviews initially.

Source: Statista

The Majority Of People Aged 25-34 Published Reviews

According to Statista, the younger generations are seemingly the more opinionated ones.

Source: Statista

90 Percent Of Users Require Less Than 10 Reviews To Form An Opinion About A Business

You know what individuals state about first impressions?

Users get their first impression of your businesses through reviews. Typically through less than 10 of them.

If you don't have reviews on your website, consider asking your visitors to compose one.

Source: Martech Zone

77% Of Buyers Do Not Rely On Reviews That Are Older Than 3 Months

Clients don't care how great your product or service was in the past. Since they are fresh and relevant, is part of why online reviews matter.

Customers understand businesses lose their touch all the time, which is why most of them consider older reviews unimportant.

It is for this reason that businesses need to be constantly requesting reviews.

Source: Statuslabs