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Google Accounts For 57.5 Percent Of All Reviews Across The Globe
Google is the clear winner as far as distribution goes, but they are not the only ones in the game.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
71% Of Millennials Search Consumer Reviews Of Expert Services
More than half of all individuals in need of a professional service turn to online reviews.
According to online reviews statistics, 59% utilized online reviews to pick a physician or a lawyer.
Young people (age 18-35) are a lot more likely to employ an expert based on online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters
American Buyers View "Product Performance" To Be The Most Useful Detail In Product Reviews
They focus on different aspects of the shopping experience when people check out reviews. But according to online review stats, 60% of them are most thinking about the product's performance.
Client satisfaction, product quality and quality with time are the next few considerations for more than 50% of USA customers.
Source: Statista
73 Percent Of Customers Think Written Reviews Are More Vital Than Star And Number Ratings
Online review stats make it clear people aren't pleased with ratings alone.
Consumer reviews make the stats appear more genuine which is what the prospective customers are searching for. Nearly a third of consumers state written reviews are the only feature that makes them think the websites' reviews are useful and appropriate.
Source: Fan and Fuel
Just 44% Of Local Companies Have Actually Accepted Their Google My Business Listing
That's 56 percent of your competition that aren't making the most of their listing.
While business listings on the major review platforms are free, a surprisingly low number of businesses actually use them.
Although we now know why client reviews are so powerful, most businesses apparently do not.
Source: LsaInsider
53% Of Consumers Expect Businesses To Answer Back Within A Week To Unfavorable Reviews
Online review stats reveal that 63% of client reviews go on without a response. That's too bad, because those companies are losing customers that way.
Source: Review Trackers
A One Star Boost In Rating Can Result In A 5% To 9% Increase In Business Profits
Businesses that treat customers fairly generally succeed, review sites help ensure of that.
Source: Statuslabs
30% Of Customers Feel Comfortable With A Business Which Responds To Online Reviews
Staying connected with your customers develops trust. Even something as basic as reacting to their comments and reviews can make them feel valued.
As you might anticipate, clients who feel this way are going to spend more cash with a company.
Source: Statuslabs
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read a lot more reviews to get an idea of how business is in fact doing. Do not depend on that statistic alone.
Source: Brightlocal
Almost All Consumers, Who Use Online Reviews, Read Them Early In The Buying Process
Let's say you wish to buy a brand-new automobile and there are numerous models which fit your criteria. How do you select the very best one for you? Well, you read the reviews.
With the help of other customers, you quickly pick one that works for you. That's how positive reviews transform customers into clients.
Source: Consumer Affairs
Consumers Might Spend 31% More With A Business That Has Fantastic Reviews
Take note of this statistic. The better other users describe your product or service, the more money you can charge and customer review statistics reveal to us precisely how much more.
Source: Martech Zone
Reviews Are The Third Most Prominent Ranking Element For Google's Local 3 Pack
Review signals (amount, diversity, and so on) represent 15.44% of Google's algorithm for local ranking.
Just Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more crucial than reviews as far as ranking aspects go for the local 3 pack.
Source: Moz
95% Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business travelers alike read reviews to form an opinion. Business tourists check out approximately 5 reviews vs. 6-7 for leisure travelers. 59% of all tourists report that they read reviews 'always' or 'really frequently'.
Source: Trust You
The Majority Of Customers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are clearly the more vocal ones.
Source: Statista
72% Of Customers Will Not Take Action Unless They Check Out Some Reviews
No matter how appealing your marketing is, you still need customer reviews. There's no skirting around it. Clients are still willing to hear you out, but they trust other people more.
Source: My Testimonial Engine
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social reviews statistics, Facebook affects the majority of users' purchase choices.
Facebook reviews stats expose that four out of five users are more likely to rely on a local business if it has favorable reviews.
Source: RevLocal
If It Has Unfavorable Reviews As Well, 52% Of Customers Trust An Item More
We already discussed the positive and negative reviews and their result on consumers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises warnings that maybe the reviews are fake. People expect to see some negative reviews.
Source: Capterra