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88% Of Americans Reported That Product Reviews Were The Most Prominent Factor When Purchasing Home Electronic Devices
Data reveal that reviews were more helpful than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
More Than Four Negative Reviews About A Business Or Service Might Decrease Sales By 70 Percent
One negative review is enough for 35% of a site's visitors to decide not to purchase. 3 negative reviews can cost a business 59% less sales.
Naturally, they can be compensated by the sheer number of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Most Popular Products Have An Average Ranking Of 4.2 To 4.7
You can't make everyone pleased, which is why perfect 5 star rankings are suspicious. Somebody always has a little bit of a gripe. That's why it is unnatural to get perfect 5 star rankings. Often a lower score actually helps your overall rating.
According to customer rating stats, conversion rates begin to decrease as rankings rise above 4.7.
Source: Spiegel Research Center
67% Of Consumers Suggest Reviews Are A "Extremely Important" Factor When Choosing A Solution Provider
When customers have to pick a solution provider, reviews have an enormous influence on their decision.
Source: DemandGenReport
77% Of Customers Would Most Likely Give A Review If They Were Asked
More than a 35% would do it to notify others about their customer encounter and 24% would undoubtedly direct their review to the business itself.
Over a 26% would be willing to submit a review to assist other individuals with their decision making process.
Source: Podium
15 Percent Of Customers Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15 percent of potential customers won't even consider working with a business they can't find opinions about.
Source: Statuslabs
77% Of Consumers Don't Trust Reviews That Are Older Than Three Months
Customers don't care how great your product or service was in the past. Because they are fresh and relevant, is part of why online reviews matter.
Customers know businesses lose their touch all the time, which is why most of them find older reviews unimportant.
It is for this reason that companies should to be constantly asking for reviews.
Source: Statuslabs
90% Of Individuals Need Less Than 10 Reviews To Form A Viewpoint About A Business
You understand what people say about impressions, right?
Users get their first impression of your businesses through reviews. Generally through less than 10 of them.
If you don't have reviews on your site, think about asking your visitors to write one.
Source: Martech Zone
49 Percent Of Customers Consider The Quantity Of Online Reviews As A Vital Factor In Their Buying Decision
Customers value not only the quality or nature of the reviews, but they consider their quantity and recency also.
The share of clients, who take notice of the number of reviews is presently at 46%.
Source: Brightlocal
Reviews Are The Most Vital Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US consumers consider reviews as 'extremely influential'.
To illustrate the significance of online reviews and ratings, did you know that 81% of customers will pay more for an item with reviews and those exact same clients are likewise willing to accept slower shipping times for such products.
Source: Turntonetworks
Reviews Published On Twitter Can Increase Sales By 6.46%
Online review data show that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
98 Percent Of Yelp's Site Visitors Bought From A Business They Discovered On The Site
Normally, 142 million consumers check out Yelp each month. If you haven't declared your totally free Yelp business page, this is as great a time as any.
Source: RevLocal
30% Of Customers Feel Comfortable With A Business Which Answers Online Reviews
Staying connected with your clients builds their trust. Even something as simple as responding to their reviews and remarks can make them feel appreciated.
As you may expect, clients who feel this way are happy to invest more money with a company.
Source: Statuslabs
72% Of Clients Won't Take Action Before They Check Out Some Reviews
Irrespective of how appealing your marketing is, you still require consumer reviews. There is no other way around it. Customers are still happy to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
89% Of Customers Read A Companies Feedback To Reviews
Not only do most customers check out the review replies, 30% of them highly value them. Practically 96% read the reactions to their own reviews.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social network which can likewise affect our buying preferences.
According to social reviews stats, Facebook affects over half of users' purchase choices.
If it has favorable reviews, Facebook reviews statistics reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
88% Of Executives Judge Reputation Risk As A Top Business Problem
Reputation management statistics indicate a business's reputation does not affect simply the clients. Potential employees likewise take a look at rankings and take a look at reviews.
Source: Deloitte
Only 6% Of Consumers Do Not Rely On Consumer Reviews At All
According to client review stats, a massive 19 percent of customers always trust online reviews and never a buy without reading reviews initially.
Source: Statista