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Favorable Reviews Encourage 68% Of Consumers To Use Local Businesses
Given that the vast majority of customers check out reviews, you would want yours to be inviting to new clients, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Trust A Business
Four reviews may be too few. The majority of people read a lot more reviews to get a clear view of how business is really doing. Do not depend upon that figure alone.
Source: Brightlocal
89% Of Customers Browse A Companies Reactions To Reviews
Not only do a lot of consumers check out the review replies, 30% of them highly value them. Nearly 96% read the feedback to their own reviews.
Source: Brightlocal
Clients Could Invest 31% More With A Business That Has Excellent Reviews
Pay attention to this fact. The better other users describe your service or product, the more money you can charge and customer review stats show us exactly just how much more.
Source: Martech Zone
A One Star Increase In Ranking Can Result In A 5% To 9% Increase In Business Revenue
Businesses that treat customers well usually succeed, review sites help ensure of that.
Source: Statuslabs
82 Percent Of Consumers Check Out Review Websites Since They Wish To Buy An Item Or A Service And Want To Get The Facts About The Businesses Services And Products.
Users come because they have currently formed a buying decision. The bulk of them (89%) buy within a week of their visit.
Source: RevLocal
Clients Reading Reviews On A Mobile Phone Are 127% Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, buying choices are made quickly.
Online reviews are undoubtedly convincing, yet marketers haven't always come to value the power of them.
Source: Martech Zone
The Typical Review Word Count Has Actually Gotten 65% Much Shorter Since 2010
Presently reviews are shorter, easier, and more straight to the point. The word count of a review in 2019 is similar to that of tweet on twitter.
Source: Review Trackers
70 Percent Of Customers Choose To Find Out About A Business By Means Of Reviews And Articles, Instead Of Advertisements
Advertisements are all well and good, but it's worth attempting a different approach also. Reviews are by far the very best way to discover the truth about a product or service.
Source: Statuslabs
60 Percent Of Consumers Seek Advice From Blog And Social Media Network Reviews On Their Cell Phones Prior To Shopping
In-store shopping is influenced considerably by blogs and reviews on social networks. With males being two times as likely to be affected than women.
Reviews and score data reveal individuals value the opinion of peers more than any other content.
Source: Collective Bias
63.6 Percent Of Consumers Go To Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the end.
When it comes to trust, these online review statistics reveal the basic appeal of a website can just go so far.
Source: Review Trackers
71% Of Millennials Search Customer Reviews Of Professional Services
More than half of all individuals in need of a professional service rely on online reviews.
According to online reviews statistics, 59% utilized online reviews to choose an attorney or a physician.
Young people (age 18-35) are a lot more likely to hire a professional based upon online reviews. Only 19% of millennials will consider employing a legal representative without any.
Source: Thomson Reuters
91% Of Millennials Trust In Online Reviews As Much As Family And Friends
Online review stats position consumers' reviews as the most trustworthy source of recommendations. Online reviews generally carry the same weight as suggestions from family and friends.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Ratings As The Most Vital Part Of Online Shopping.
Today's consumers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the purchasing decision.
Source: Statista
88% Of Executives Consider Reputation Risk As A Top Business Issue
Reputation management stats suggest a business's reputation does not impact just the customers. Prospective employees likewise take a look at rankings and read reviews.
Source: Deloitte