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A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Profits
Businesses that treat consumers fairly usually succeed, review sites help make certain of that.
Source: Statuslabs
83% Of All Young Buyers Were Invited To Leave A Review Recently
Of those asked, 80% of consumers did post a review. Overall, companies have actually asked 66% of all consumers to submit a review on their company.
Source: Brightlocal
54% Of Americans Pay The Most Attention To The Typical Star Rating Of A Local Business
The star rating is the first thing consumers see. Still, users take note of other aspects as well, like the amount, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of United States consumers.
Source: Statista
Facebook Reviews Impact More Than 50% Of Consumers' Purchasing Decisions
Facebook is presently the most popular social network which can also influence our purchasing decisions.
According to social reviews stats, Facebook impacts over half of users' purchase decisions.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.
Source: RevLocal
Many Local Companies Have An Average Of 39 Google Reviews
Individuals like to share their experience after they have gone to a vendor. Online review trends show people prefer to comment if they had a favorable experience, instead of a unfavorable or average one.
Source: Brightlocal
91% Of Millennials Depend On Online Reviews As Much As Family And Friends
Online review statistics position clients' reviews as the most reliable source of recommendations. Online reviews normally carry the same weight as guidance from loved ones.
Source: Brightlocal
61 Percent Of Local Businesses Have An Average Score Of 4 To 5 Stars
Generally 2 out of 3 businesses have great and outstanding ratings. Just 5% of businesses have a ranking listed below three stars.
Source: Brightlocal
67% Of Customers Suggest Reviews Are A "Very Crucial" Factor When Choosing A Solution Provider
Reviews have an enormous effect on their decision when customers have to select a service provider.
Source: DemandGenReport
30% Of Consumers Feel Favorable To A Company Which Reacts To Online Reviews
Staying connected with your consumers establishes trust. Even something easy like reacting to their reviews and comments can make them feel valued.
As you might expect, clients who feel this way are going to invest more money with a company.
Source: Statuslabs
Online Reviews Affect 67.7% Of Consumer Buying Decisions
More than two thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making experience.
Source: Moz
Clients Could Invest 31 Percent More With A Business That Has Great Reviews
Pay attention to this fact. The better other users explain your product or service, the more money you can charge and customer review stats reveal to us precisely how much more.
Source: Martech Zone