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Almost All Consumers, Who Utilize Online Reviews, Read Them Early On In The Buying Process
Let's say you wish to buy a new vehicle and there are a number of models which fit your requirements. How do you select the best one for you? Well, you read reviews.
With the help of other customers, you manage to select a model that works for you. That's how favorable reviews transform consumers into clients.
Source: Consumer Affairs
91 Percent Of Millennials Turn To Online Reviews As Much As Friends And Family
Online review stats place customers' reviews as the most credible source of recommendations. Online reviews usually bring the same weight as advice from friends and family.
Source: Brightlocal
70% Of Consumers Need To Read At Least Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Many people read a lot more reviews to get a clear view of how the business is actually doing. Do not depend on that statistic alone.
Source: Brightlocal
74 Percent Of Local Companies Have At Least 1 Google Review
A single review is far from adequate to improve your website's SERP ranking.
Looking at online rankings stats, we learnt that a business needs to have approximately 40 reviews before people "Award" it with a star.
Source: Brightlocal
When Purchasing Home Electronic Devices, 88% Of Americans Declared That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more beneficial than TV advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
83 Percent Of Clients Don't Trust Advertising
The standard channels to reach customers aren't as prominent as they utilized to be. The majority of users who no longer trust advertisements pick to focus on customers' suggestions online.
Source: Statuslabs
53% Of Customers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics prove that 63% of customer reviews go on without a reply. That's regrettable, because those companies are losing customers that way.
Source: Review Trackers
Since They Desire To Acquire A Product Or A Service And Desire To Get The Facts About The Businesses Items And Services, 82% Of Consumers Visit Review Websites.
Review websites are places that people go to get the truth about a item, business or service . Users come since they have actually currently formed a purchase decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company
The star score is the first thing customers see. Still, users pay attention to other elements as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of American customers.
Source: Statista
Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews
Take notice of this fact. The better other users explain your product or service, the more cash you can charge and customer review stats show us precisely how much more.
Source: Martech Zone
91% Of Companies Think The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee
The 86% of businesses question the integrity of online reviews. However, they recognize the huge impact user ratings have on their business. Unfavorable customer or employee reviews can influence 90% of job seekers.
Source: Career Arc