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86 Percent Of Customers Would Consider Writing A Review For A Business
Your clients are your most important resource, and it's not just because of the cash they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
Almost All Customers, Who Utilize Online Reviews, Read Them Very Early In The Purchasing Process
Let's say you wish to buy a new car and there are a number of models which fit your criteria. How do you choose the best one for you? Well, you read the reviews.
With the help of other people, you manage to pick one that works for you. That's how favorable reviews convert consumers into clients.
Source: Consumer Affairs
One-half Of All Of The Millennial's "Always" Check Out Online Reviews For Companies
Younger individuals understand the value of being informed. User-generated material has an unassailable effect on customers.
If businesses think of the power of client reviews over millennials, they will recognize what they've been losing out on. Older individuals are various though, just 6% of individuals aged 55 or older check out reviews.
Source: Brightlocal
Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of USA Consumers
24% of US buyers consider reviews as 'very influential'.
To illustrate the significance of online reviews and rankings, did you know that 81% of customers will pay more for an item with reviews and those exact same customers are also going to accept slower shipping times for such products.
Source: Turntonetworks
82% Of Consumers Visit Review Websites Because They Want To Purchase An Item Or A Service And Wish To Get The Truth About Business Product Or Services.
Users come since they have already formed a purchase decision. The majority of them (89%) buy within a week of their visit.
Source: RevLocal
67% Of Customers Admit Reviews Are A "Very Crucial" Factor When Selecting A Service Provider
When consumers need to pick a service provider, reviews have a massive effect on their decision.
Source: DemandGenReport
A Lone Business Review Can Raise Its Conversions By 10%
Online review stats reveal user-generated material can do wonders in regards to conversions.
A single review can have a massive impact on your business.
A hundred reviews can increase your conversion rates by as much as 37%. Two hundred can supply an astonishing 44% boost.
Source: RevLocal
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of consumer reviews remain without a reply. That's regrettable, since those companies are losing clients that way.
Source: Review Trackers
60% Of Customers Refer To Blog And Social Media Reviews On Their Mobile Phones Before Shopping
In-store shopping is affected substantially by blogs and reviews on social media. With males being twice as likely to be affected than women.
Reviews and ranking stats reveal people value the opinion of peers more than any other content.
Source: Collective Bias
63.6 Percent Of Consumers Visit Google To Check For Reviews Of A Business
Considering the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) at the bottom of the list.
These online review stats show the general appeal of a website can just presume when it comes to trust.
Source: Review Trackers
15% Of Customers Don't Trust Businesses Without Any Online Reviews
No trust implies no interactions. 15% of possible clients won't even think about doing business with a company they can't find opinions about.
Source: Statuslabs
If They Were Asked, 77% Of Customers Would Certainly Post A Review
More than a 35% would post a review to inform others about their customer experience and 24% would most likely direct their review to the company itself.
Over a 26% would be willing to post a review to help other people with their decision making process.
Source: Podium
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Business
The star ranking is the first thing customers see. Still, users pay attention to other elements also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of American consumers.
Source: Statista
95% Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services
Leisure and business travelers alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
83% Of All Younger Customers Were Asked To Give A Review Recently
Of those asked, 80% of customers did leave a review. Overall, companies have asked 66% of all clients to give a review on their company.
Source: Brightlocal
88% Of Americans Declared That Product Reviews Were The Most Influential Factor When Purchasing Home Electronic Devices
Statistics reveal that reviews were more successful than Television advertisements at 37%, social networks at 23% and display ads at 49%.
Source: Statista
Favorable Reviews Motivate 68 Percent Of Consumers To Choose A Local Business
Considering that the huge majority of customers read reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal