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Over Half Of Shoppers Aged 25 To 34 Submitted Reviews
According to Statista, the younger generations are surprisingly the more vocal ones.
Source: Statista
88% Of Executives View Reputation Risk As A Top Business Problem
Reputation management statistics suggest a business's reputation does not impact simply the consumers. Prospective employees also look at scores and take a look at reviews.
Source: Deloitte
95% Of Travelers Read Online Reviews Prior To Scheduling Travel Related Services
Leisure and business tourists alike read reviews to form a viewpoint. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
49% Of Consumers Consider The Quantity Of Online Reviews As A Necessary Factor In Their Buying Decision
Customers value not just the quality or nature of the reviews, but they consider their quantity and recency as well.
The share of customers, who take notice of the number of reviews is currently at 46 percent.
Source: Brightlocal
60 Percent Of Customers Refer To Blog And Social Media Reviews On Their Cell Phones Prior To Shopping
In-store purchasing is affected significantly by blogs and reviews on social media. With males being twice as likely to be affected than ladies.
Reviews and rating statistics reveal individuals value the viewpoint of peers more than any other material.
Source: Collective Bias
A One Star Boost In Ranking Can Result In A 5% To 9% Boost In Business Income
Businesses that treat consumers fairly generally flourish, review websites help make certain of that.
Source: Statuslabs
70 Percent Of Consumers Choose To Learn About A Business Via Reviews And Short Articles, Rather Than Ads
Advertisements are all well and good, however it deserves trying a different approach also. Reviews are without a doubt the best way to discover the truth about a product or service.
Source: Statuslabs
95% Of Unsatisfied Customers Will Go Back To A Company If A Business Deals With Issues Quickly And Effectively
Clients don't expect you to be perfect. When things go wrong, they do expect you to remedy things. If there's absolutely nothing else a company can do to deal with a problem, a simple coupon can say "We're sorry" in a more appealing way.
Source: SocialMediaToday
Reviews Are The Third Most Influential Ranking Element For Google's Local 3 Pack
Review signals (quantity, variety, and so on) account for 15.44% of Google's algorithm for local ranking.
Google My Business signals, like proximity and keywords represent 25.12%, and link signals at 16.53%, are more important than reviews as far as ranking elements go for the local 3 pack.
Source: Moz
Buyers Checking Out Reviews On A Mobile Phone Are 127 Percent Most Likely To Make A Purchase Than Desktop Users
Mobile users choose to get things done quicker. For that reason, purchasing choices are made rapidly.
Online reviews are clearly persuasive, yet online marketers haven't necessarily come to value the power of them.
Source: Martech Zone
Almost All Consumers, Who Utilize Online Reviews, Read Them Early In The Purchasing Process
Let's say you want to purchase a brand-new car and there are numerous models which fit your criteria. How do you pick the best one for you? Well, you read online reviews.
With the help of other consumers, you quickly choose one that works for you. That's how positive reviews transform consumers into clients.
Source: Consumer Affairs
30% Of Consumers Feel Comfortable With A Company Which Reacts To Online Reviews
Staying connected with your customers builds their trust. Even something like reacting to their comments and reviews can make them feel appreciated.
As you may expect, clients who feel this way are more willing to invest more money with a company.
Source: Statuslabs
89% Of Individuals Choose To Read Reviews On Their Smartphones
Be it through an app or a mobile internet browser, people young and old prefer to read reviews on their phones.
Source: Statista
USA Consumers Regard "Product Performance" To Be The Most Useful Information In Product Reviews
They focus on different elements of the shopping experience when individuals read reviews. But according to online review statistics, 60% of them are most interested in the item's performance.
Customer satisfaction, product quality and quality in time are the next couple of considerations for more than 50% of American clients.
Source: Statista