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Facebook Reviews Impact More Than 50% Of Customers' Purchasing Decisions
Facebook is currently the most popular social media which can likewise influence our buying decisions.
According to social media reviews statistics, Facebook impacts over half of users' purchase decisions.
Facebook reviews stats expose that four out of 5 users are most likely to trust a local business if it has positive reviews.
Source: RevLocal
The Majority Of Best Selling Items Have A Typical Score Of 4.2 To 4.7
You can't make everyone happy, which is why perfect 5 star rankings are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating statistics, conversion rates begin to reduce as ratings rise above 4.7.
Source: Spiegel Research Center
73% Of Consumers Believe Client Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with scores alone.
Consumer reviews make the statistics appear more genuine which is what the would-be customers are searching for. Nearly a third of consumers say composed reviews are the only function that makes them think the sites' reviews are relevant and helpful.
Source: Fan and Fuel
67% Of Consumers Admit Reviews Are A "Very Important" Factor When Selecting A Service Provider
Reviews have an enormous effect on their decision when customers have to select a service provider.
Source: DemandGenReport
If It Has Unfavorable Reviews As Well, 52% Of Consumers Trust An Item More
We already touched upon the positive and negative reviews and their result on customers. Nevertheless, all products have their faults, if all of a products reviews are positive, it raises red flags that possibly the reviews are phony. Consumers anticipate to see some unfavorable reviews.
Source: Capterra
60 Percent Of Customers Consult Blog And Social Media Network Reviews On Their Mobile Devices Before Shopping
In-store shopping is affected significantly by blogs and reviews on social media. With men being twice as likely to be affected than women.
Reviews and ranking stats show individuals value the viewpoint of peers more than any other content.
Source: Collective Bias
Positive Reviews Motivate 68 Percent Of Customers To Use Local Businesses
Considering that the large majority of customers check out reviews, you would want yours to be appealing to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
83% Of Clients Don't Rely On Advertising
The traditional channels to reach customers aren't as prominent as they used to be. The majority of users who no longer trust ads select to focus on consumers' recommendations online.
Source: Statuslabs
A One Star Increase In Rating Can Lead To A 5% To 9% Increase In Business Earnings
Businesses that treat consumers fairly typically prosper, review websites help ensure of that.
Source: Statuslabs
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of an expert service turn to online reviews.
According to online reviews stats, 59% utilized online reviews to pick a medical professional or a legal representative.
Young people (age 18-35) are even more likely to hire a professional based on online reviews. Only 19% of millennials will think about working with an attorney without any.
Source: Thomson Reuters
70 Percent Of Consumers Need To Check Out At Least 4 Reviews Before They Can Trust A Business
Four reviews may be too few. Many people read much more reviews to get a better idea of how business is actually doing. Don't depend upon that fact alone.
Source: Brightlocal
More Than Four Negative Reviews About A Company Or Service Might Reduce Sales By 70%
One negative review suffices for 35% of a site's visitors to decide not to buy. 3 negative reviews can cost a business 59% less sales.
Of course, they can be compensated by the large variety of positive reviews you receive.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
86% Of Consumers Would Think About Writing A Review For A Business
Your clients are your most valuable resource, and it's not only because of the money they invest at your business. If you provide a good experience, they will want to share it.
Source: Brightlocal
If They Were Asked, 77% Of Clients Would Most Likely Submit A Review
More than a 35% would post a review to advise others about their customer encounter and 24% would definitely direct their review to the business itself.
Over a 26% would be willing to leave a review to help other people with their choice making process.
Source: Podium
95 Percent Of Travelers Read Online Reviews Prior To Booking Travel Related Services
Leisure and business tourists alike check out reviews to form a viewpoint. Business tourists check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
89% Of Clients Like To Read Reviews On Their Mobile Devices
Be it via an app or a mobile browser, folks prefer to read reviews on their cell phones.
Source: Statista
90 Percent Of Clients Require Less Than 10 Reviews To Form An Opinion About A Business
You understand what people state about first impressions?
Users get their first impression of your businesses through reviews. Normally through less than 10 of them.
Consider asking your visitors to compose one if you do not have reviews on your website.
Source: Martech Zone