86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most important resource, and it's not just because of the money they invest at your business. They will be ready to share it if you offer them a great experience.

Source: Brightlocal

54% Of Americans Pay The Most Attention To The Average Star Rating Of A Local Company

The star ranking is the first thing customers see. Still, users focus on other factors as well, like the amount, recency, length, and belief of reviews. Each of these alone influences more than a third of US customers.

Source: Statista

53% Of Americans Consider Product Reviews And Rankings As The Most Crucial Part Of The Online Shopping Experience In 2018.

Today's shoppers are smart and desire the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the purchasing decision.

Source: Statista

77% Of Clients Don't Rely On Reviews That Are Older Than Three Months

Customers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.

Customers know businesses lose their touch all the time, which is why the majority of them consider older reviews unimportant.

It is for this reason that companies need to be constantly requesting reviews.

Source: Statuslabs

When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Influential Aspect

Stats reveal that reviews were more successful than TV advertisements at 37%, social media at 23% and display advertisements at 49%.

Source: Statista

Over Half Of Consumers Will Not Use A Service If It Has Less Than A 4 Star Score

This stat is among numerous that show the importance of online rankings. Now that news of customer satisfaction travels this fast, keeping your clients happy is more crucial than ever.

57 percent of consumers have actually searched for business with more than four stars in 2018, which is up from 48 percent in 2017.

Additionally, 11% looked only for organizations with a best five star ranking.

Source: Brightlocal

Only 44% Of Local Businesses Have Accepted Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies in fact use them.

Although we now understand why client reviews are so powerful, many businesses apparently do not.

Source: LsaInsider

Consumers Could Spend 31 Percent More With A Business That Has Terrific Reviews

Take note of this statistic. The more detailed other users explain your services or product, the more money you can charge and consumer review stats reveal to us exactly how much more.

Source: Martech Zone

Buyers Checking Out Reviews On A Mobile Device Are 127 Percent Most Likely To Make A Purchase Than Desktop Users

Mobile users prefer to get things done quicker. Buying decisions are made quickly.

Online reviews are undoubtedly convincing, yet marketers have not always come to value the power of them.

Source: Martech Zone

Reviews Are The Most Vital Part Of The Purchase Decision For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'extremely influential'.

To show the value of online reviews and ratings, did you understand that 81 percent of customers will pay more for a product with reviews and those very same clients are likewise going to accept slower shipping times for such products.

Source: Turntonetworks

30% Of Customers Feel Comfortable With A Company Which Answers Online Reviews

Keeping in touch with your customers builds their trust. Even something like responding to their reviews and comments can make them feel valued.

As you might anticipate, customers who feel this way are more willing to spend more cash with a business.

Source: Statuslabs

95 Percent Of Travelers Check Out Online Reviews Prior To Scheduling Travel Related Services

Leisure and business tourists alike read reviews to form a viewpoint. Business travelers read an average of 5 reviews vs. 6-7 for leisure travelers.

Source: Trust You

The Average Review Word Count Has Actually Become 65% Shorter Since 2010

Presently reviews are much shorter, simpler, and more straight to the point. The word count of a review in 2019 is similar to that of a twitter tweet.

Source: Review Trackers

Consumer Reviews On Items Are Trusted Almost 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the producers' description. Individuals trust other individuals viewpoints before they ever trust what the producer says. The reason, makers' descriptions are essentially ads.

Source: Martech Zone

A One Star Boost In Score Can Result In A 5% To 9% Increase In Business Revenue

Businesses that treat consumers fairly usually succeed, review websites help ensure of that.

Source: Statuslabs

Positive Reviews Motivate 68 Percent Of Customers To Use A Local Business

Considering that the huge majority of customers read reviews, you'd want yours to be appealing to new customers, right? Keep them short, positive and sweet.

"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa

Source: Brightlocal