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89% Of Customers Review A Businesses Reactions To Reviews
Not only do most individuals check out the review replies, 30% of them highly value them. Almost 96% read the responses to their own reviews.
Source: Brightlocal
77% Of Buyers Don't Rely On Reviews That Are Older Than Three Months
Consumers don't care how excellent your service or product was in the past. Because they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
86 Percent Of Consumers Would Consider Writing A Review For A Business
Your consumers are your most important resource, and it's not only because of the money they invest at your business. They will be ready to share it if you give them an excellent experience.
Source: Brightlocal
91% Of Millennials Trust Online Reviews As Much As Loved Ones
Online review stats put consumers' reviews as the most reliable source of recommendations. Online reviews generally carry the exact same weight as advice from friends and family.
Source: Brightlocal
Online Product Reviews About An Item Can Increase Its Conversion Rate By More Than 270 Percent
User review stats reveal the purchase likelihood for a product with five reviews is 270% higher than the exact same item without reviews.
Source: Spiegel Research Center
74 Percent Of Local Businesses Have At Least One Google Review
One review is far from enough to improve your website's SERP ranking.
Looking at online scores statistics, we found out that a business requires to have at least 40 reviews before users "Award" it with a star.
Source: Brightlocal
Half Of All Millennial's "Constantly" Check Out Online Reviews For Businesses
Younger individuals know the value of being informed. User-generated material has an indisputable impact on customers.
They will realize what they've been missing out on if businesses stop to think about the power of consumer reviews over millennials. Older people are various though, only 6% of people aged 55 or older read reviews.
Source: Brightlocal
89% Of Consumers Like To Read Reviews On Their Mobile Devices
Be it through an app or a mobile internet browser, people choose to read reviews on their mobile devices.
Source: Statista
60% Of Consumers Seek Advice From Blog And Social Media Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social media. With males being two times as likely to be affected than ladies.
Reviews and rating stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
95% Of Travelers Check Out Online Reviews Prior To Booking Travel Services
Leisure and business tourists alike read reviews to form an opinion. Business tourists read an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
Favorable Reviews Motivate 68 Percent Of Customers To Choose Local Businesses
Since the vast bulk of customers read reviews, you'd want yours to be inviting to brand-new customers, right? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
61% Of Regional Businesses Have An Average Score Of 4 Or 5 Stars
Typically two-thirds of businesses have great and awesome ratings. Just 5% of companies have a rating below 3 stars.
Source: Brightlocal