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67% Of Customers Report Reviews Are A "Extremely Crucial" Factor When Picking A Service Provider
When clients have to choose a solution provider, reviews have a huge effect on their decision.
Source: DemandGenReport
73% Of Customers Think Client Reviews Are More Important Than Star And Number Scores
Online review statistics make it clear individuals aren't pleased with ratings alone.
Consumer reviews make the stats appear more authentic which is what the potential clients are looking for. Almost a 3rd of customers state composed reviews are the only feature that makes them think the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
64 Percent Of Americans Concur That User-generated Content (client Reviews) Enhanced Their Shopping Experience In 2017
30% of customers who check out customer reviews, agree that it increases their buying confidence.
Organizations use the reviews to improve their products and services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
Facebook Reviews Affect More Than 50% Of Customers' Buying Decisions
Facebook is currently the most popular social media which can likewise influence our purchasing preferences.
According to social media reviews stats, Facebook affects more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of five users are likely to rely on a local business.
Source: RevLocal
61 Percent Of Regional Businesses Have A Typical Rating Of 4 Or 5 Stars
Typically two thirds of companies have good and outstanding ratings. Just 5% of companies have a score listed below 3 stars.
Source: Brightlocal
Online Product Reviews About A Product Can Increase Its Conversion Rate By More Than 270%
User review stats reveal the purchase probability for a product with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
72 Percent Of Customers Won't Take Action Unless They Check Out Some Reviews
Regardless of how captivating your marketing is, you still require customer reviews. There is no way around it. Customers are still ready to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
86 Percent Of Consumers Would Think About Composing A Review For A Business
Your customers are your most valuable resource, and it's not just because of the money they spend at your business. They will be willing to share it if you provide them a great experience.
Source: Brightlocal
Online Reviews Impact 67.7% Of Consumer Buying Decisions
More than two thirds of buyers concur online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
77% Of Consumers Do Not Trust Reviews That Are Older Than Three Months
Customers don't care how good your service or product was in the past. Since they are relevant and fresh, is part of why online reviews matter.
Customers understand businesses lose their touch all the time, which is why most of them regard older reviews irrelevant.
It is for this reason that companies should to be continuously asking for reviews.
Source: Statuslabs
The Majority Of Best-selling Items Have An Average Score Of 4.2 To 4.7
You can't make everybody happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.
According to customer rating statistics, conversion rates begin to decrease as ratings rise above 4.7.
Source: Spiegel Research Center