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United States Shoppers Regard "Product Performance" To Be The Most Valuable Detail In Product Reviews
When people read reviews, they concentrate on various elements of the shopping experience. But according to online review statistics, 60% of them are most thinking about the item's performance.
Customer satisfaction, product quality and quality over time are the next few factors to consider for more than 50% of US customers.
Source: Statista
More Than 4 Negative Reviews About A Business Or Service Might Reduce Sales By 70%
One negative review is enough for 35 percent of a website's visitors to decide not to purchase. 3 negative reviews can cost a business 59 percent fewer sales.
Obviously, they can be compensated by the large variety of positive reviews you get.
"It takes many good deeds to build a good reputation, and only one bad one to lose it." -Benjamin Franklin
Source: Martech Zone
Online Product Reviews About An Item Can Increase Its Conversion Rate By A Whopping 270 Percent
User review statistics reveal the purchase possibility for a product with five reviews is 270 percent higher than the exact same product without reviews.
Source: Spiegel Research Center
When Purchasing Home Electronics, 88% Of Americans Stated That Product Reviews Were The Most Prominent Factor
Statistics reveal that reviews were more beneficial than TV advertisements at 37%, social networks at 23% and display advertisements at 49%.
Source: Statista
61% Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Overall two thirds of businesses have outstanding and great scores. Just 5% of businesses have a score listed below 3 stars.
Source: Brightlocal
98 Percent Of Yelp's Browsers Purchased From A Business They Found On The Site
Typically, 142 million consumers check out Yelp monthly. If you haven't declared your free Yelp business page, this is as excellent a time as any.
Source: RevLocal
71% Of Millennials Search Consumer Reviews Of Professional Services
Majority of all individuals in need of an expert service rely on online reviews.
According to online reviews data, 59% used online reviews to choose an attorney or a doctor.
Young people (age 18-35) are even more likely to work with a professional based upon online reviews. Just 19% of millennials will think about hiring a lawyer without any.
Source: Thomson Reuters
A One Star Increase In Rating Can Result In A 5% To 9% Boost In Business Revenue
Businesses that treat customers fairly usually flourish, review websites help make certain of that.
Source: Statuslabs
Reviews Shared On Twitter Can Help Grow Online Sales By 6.46 Percent
Online review statistics reveal that reviews shared on Twitter, do more to grow sales than those on any other social network.
Source: Yotpo
Unfavorable Reviews Can Increase Conversion By As Much As 85 Percent
It sounds crazy, however negative reviews can be a positive force for users to spend more time on your website. According to online review data, individuals spend more than 5 times as long on a site when they check out negative reviews.
More than two-thirds of users trust reviews more when there are a mix of negatives and positives. A frustrating 95 percent suspect censorship or fabricated reviews if there aren't any negative ones.
Source: Reevoo
Only 6% Of Customers Don't Rely On Customer Reviews At All
According to consumer review data, a tremendous 19% of consumers always trust online reviews and never ever a make a purchase without reading reviews.
Source: Statista
A Solitary Business Review Can Raise Its Conversions By 10 Percent
Online review stats reveal user-generated material can do miracles in terms of conversions.
A single review can have a massive effect on your business.
A hundred reviews can boost your conversion rates by as much as 37 percent. 2 hundred can provide an astonishing 44 percent boost.
Source: RevLocal
Over Half Of Consumers Won't Use A Company If It Has Less Than A 4 Star Ranking
This stat is one of numerous that show the importance of online rankings. Now that news of consumer complete satisfaction travels this fast, keeping your customers pleased is more vital than ever.
57% of consumers have searched for companies with more than four stars in 2018, which is up from 48 percent in 2017.
Furthermore, 11% looked only for companies with a best five star ranking.
Source: Brightlocal