67% Of Customers Admit Reviews Are A "Extremely Crucial" Factor When Selecting A Solution Provider

When consumers need to choose a solution provider, reviews have a huge effect on their decision.

Source: DemandGenReport

Software Reviews Impact Over 98 Percent Of All Purchasers

18 percent of software application purchasers consider reviews to be a necessary factor in the purchase process. Software application reviews have no impact whatsoever on only 2 percent of consumers. Two thirds of them read more than six reviews to make up their mind and 14% of them read more than 20 reviews.

Source: Capterra

Almost All Customers, Who Use Online Reviews, Read Them Early In The Purchasing Process

Let's say you wish to buy a brand-new car and there are a number of models which fit your requirements. How do you choose the best one for you? Well, you read online reviews.

With the help of other consumers, you quickly pick a model that works for you. That's how favorable reviews transform customers into customers.

Source: Consumer Affairs

Unfavorable Reviews Can Boost Conversion By Up To 85 Percent

It sounds insane, however negative reviews can be a positive factor for users to spend more time on your site. According to online review stats, people spend more than five times as long on a site when they read negative reviews.

More than two thirds of users trust reviews more when there are a mix of positives and negatives. If there aren't any unfavorable ones, a frustrating 95 percent suspect censorship or fabricated reviews.

Source: Reevoo

Reviews Published On Twitter Can Boost Sales By 6.46%

Online review stats reveal that reviews shared on Twitter, do more to increase sales than those on any other social media platform.

Source: Yotpo

Reviews Are The Most Important Part Of The Purchase Decision For Over 90% Of United States Consumers

24% of US consumers consider reviews as 'extremely influential'.

To show the significance of online reviews and rankings, did you know that 81 percent of customers will pay more for an item with reviews and those very same customers are likewise going to accept slower shipping times for such items.

Source: Turntonetworks

83% Of All Young Buyers Were Invited To Give A Review Recently

Of those asked, 80% of customers did submit a review. In general, companies have actually asked 66% of all consumers to give a review on their business.

Source: Brightlocal

A Lone Business Review Can Lift Its Conversions By 10%

Online review stats show user-generated material can do miracles in terms of conversions.

A single review can have a huge impact on your business.

A hundred reviews can raise your conversion rates by as much as 37%. Two hundred can provide an astonishing 44 percent boost.

Source: RevLocal

54% Of Americans Pay The Most Attention To The Typical Star Score Of A Local Organization

The star rating is the first thing customers see. Still, users take notice of other elements too, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a 3rd of American customers.

Source: Statista

30% Of Consumers Feel Comfortable With A Business Which Reacts To Online Reviews

Keeping in touch with your clients builds their trust. Even something as simple as responding to their remarks and reviews can make them feel valued.

As you might anticipate, clients who feel this way are more willing to spend more money with a company.

Source: Statuslabs

89% Of Consumers Browse A Companies Responses To Reviews

Not only do a lot of individuals check out the review replies, 30% of them hold them in high regard. Almost 96% read the reactions to their own reviews.

Source: Brightlocal