64% Of Americans Concur That User-generated Content (consumer Reviews) Improved Their Shopping Experience In 2017

30% of consumers who read customer reviews, agree that it increases their purchasing confidence.

Companies use the reviews to enhance their products or services.

"We all need people who will give us feedback. That's how we improve." -Bill Gates

Source: Statista

63.6% Of Consumers Check Out Google To Check For Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and third, leaving Facebook (23%) at the bottom of the list.

These online review statistics show the basic popularity of a website can just go so far when it concerns trust.

Source: Review Trackers

83% Of All Young Consumers Were Asked To Post A Review Recently

Of those invited, 80% of customers did submit a review. Overall, companies have actually asked 66% of all clients to post a review on their company.

Source: Brightlocal

If It Has Less Than A 4 Star Score, More Than Half Of Consumers Will Not Use An Organisation

This stat is one of many that highlight the importance of online rankings. Now that news of customer fulfillment travels this quick, keeping your customers delighted is more crucial than ever.

57% of consumers have actually looked for companies with more than four stars in 2018, which is up from 48 percent in 2017.

11% looked just for organizations with a perfect five star rating.

Source: Brightlocal

Consumer Reviews On Items Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions

Word-of-mouth reviews are miles ahead of the manufacturers' description. People trust other peoples viewpoints before they ever trust what the producer states. The reason, makers' descriptions are essentially advertisements.

Source: Martech Zone

72 Percent Of Consumers Won't Take Action Before They Check Out Some Reviews

No matter how eye-catching your marketing is, you still require customer reviews. There's no way around it. Customers are still ready to hear you out, but they rely on other people more.

Source: My Testimonial Engine

Online Reviews Impact 67.7% Of Consumer Buying Decisions

More than 2 thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.

Source: Moz

86% Of Customers Would Consider Writing A Review For A Business

Your clients are your most valuable resource, and it's not just because of the money they spend at your business. If you give them a great experience, they will want to share it.

Source: Brightlocal

82% Of Customers Check Out Review Websites Because They Wish To Purchase A Service Or A Product And Want To Get The Truth About The Businesses Products And Services.

Review websites are places that customers go to get the facts about a business, service or item . Users come because they have actually already formed a buying decision. The bulk of them (89 percent) purchase within a week of their visit. And 29% do so in 24 hours.

Source: RevLocal

US Buyers Regard "Product Performance" To Be The Most Helpful Information In Product Reviews

When people read reviews, they concentrate on different elements of the shopping experience. However according to online review stats, 60% of them are most thinking about the item's performance.

Customer satisfaction, product quality and quality in time are the next few factors to consider for more than 50% of USA customers.

Source: Statista

Reviews Are The Most Crucial Part Of The Purchase Choice For Over 90% Of United States Clients

24% of US shoppers consider reviews as 'very influential'.

To highlight the significance of online reviews and ratings, did you know that 81% of consumers will pay more for an item with reviews and those exact same consumers are also willing to accept slower shipping times for such products.

Source: Turntonetworks

A Lot Of Popular Products Have A Typical Ranking Of 4.2 To 4.7

You can't make everyone happy, which is why perfect 5 star scores are suspicious. That's why it is unnatural to get perfect 5 star ratings.

According to consumer rating stats, conversion rates start to reduce as ratings rise above 4.7.

Source: Spiegel Research Center

71% Of Millennials Browse Customer Reviews Of Expert Services

Majority of all individuals in need of a professional service turn to online reviews.

According to online reviews statistics, 59% used online reviews to pick a doctor or a legal representative.

Young people (age 18-35) are even more inclined to employ a professional based upon online reviews. Only 19% of millennials will think about hiring a lawyer without any.

Source: Thomson Reuters

Most Local Businesses Have An Average Of 39 Google Reviews

People like to share their experience after they've gone to a supplier. Online review trends reveal individuals choose to comment if they had a favorable experience, instead of a unfavorable or mediocre one.

Source: Brightlocal

91% Of Businesses Believe The Company's Star Rating Can Determine Whether They Win Or Lose A Potential Employee

The 86% of companies doubt the integrity of online reviews. However, they realize the enormous impact user scores have on their business. Unfavorable customer or staff member reviews can influence 90% of job seekers.

Source: Career Arc