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This Is What Your Customer Receives
Because They Desire To Purchase A Service Or An Item And Want To Get The Truth About The Businesses Items And Services, 82 Percent Of Customers Go To Review Sites.
Users come because they have already formed a buying decision. The bulk of them (89%) purchase within a week of their visit.
Source: RevLocal
15 Percent Of Users Do Not Trust Businesses With No Online Reviews
No trust implies no interactions. 15% of possible customers will not even think about doing business with a company they can't find opinions about.
Source: Statuslabs
61 Percent Of Regional Businesses Have An Average Rating Of 4 Or 5 Stars
Generally 2 out of 3 businesses have great and exceptional rankings. Only 5% of companies have a ranking below three stars.
Source: Brightlocal
98% Of Yelp's Site Visitors Purchased From A Business They Found On The Website
Usually, 142 million customers check out Yelp on a monthly basis. This is as great a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
72% Of Customers Won't Take Action Before They Read Some Reviews
Irrespective of how enticing your marketing is, you still require customer reviews. There is no other way around it. Customers are still willing to hear you out, but they rely on other people more.
Source: My Testimonial Engine
74% Of Regional Businesses Have At Least 1 Google Review
A single review is far from enough to improve your website's SERP ranking.
Looking at online scores stats, we found out that a business needs to have at least 40 reviews before buyers "Award" it with a star.
Source: Brightlocal
Google Represents 57.5 Percent Of All Reviews Throughout The World
As can be expected, Google is in the lead, followed by Facebook, TripAdvisor and others.
Here are the online reviews circulation rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor at 8.4%, Yelp at 6.6% and Others with 8.6%.
Source: Review Trackers
53% Of Customers Anticipate Companies To Answer Back Within A Week To Unfavorable Reviews
Online review statistics prove that 63% of customer reviews remain without a response. That's regrettable, because those businesses are losing customers that way.
Source: Review Trackers
Just 44 Percent Of Local Companies Have Actually Claimed Their Google My Business Listing
That's 56 percent of your competition that aren't taking advantage of their listing.
While business listings on the significant review platforms are totally free, a remarkably low number of companies actually utilize them.
Although we now know why consumer reviews are so powerful, the majority of businesses apparently do not.
Source: LsaInsider
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Prominent Factor
Data reveal that reviews were more effective than TV ads at 37%, social media at 23% and display advertisements at 49%.
Source: Statista
73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Rankings
Online review stats make it clear people aren't pleased with ratings alone.
Consumer reviews make the statistics appear more authentic which is what the prospective clients are searching for. Almost a third of customers state composed reviews are the only feature that makes them believe the sites' reviews are helpful and pertinent.
Source: Fan and Fuel
Reviews Shared On Twitter Can Increase Online Sales By 6.46 Percent
Online review data show that reviews shared on Twitter, do more to boost sales than those on any other social network.
Source: Yotpo