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88% Of Executives View Reputation Risk As A Leading Business Issue
Reputation management stats show a business's reputation doesn't impact just the customers. Prospective employees also look at rankings and read reviews.
Source: Deloitte
73 Percent Of Consumers Believe Consumer Reviews Are More Crucial Than Star And Number Rankings
Online review statistics make it clear individuals aren't satisfied with scores alone.
Written reviews make the statistics appear more authentic which is what the prospective clients are trying to find. Practically a 3rd of customers say composed reviews are the only function that makes them believe the sites' reviews are pertinent and helpful.
Source: Fan and Fuel
95 Percent Of Travelers Read Online Reviews Prior To Reserving Travel Services
Leisure and business travelers alike check out reviews to form an opinion. Business travelers check out an average of 5 reviews vs. 6-7 for leisure travelers.
Source: Trust You
53% Of Americans Consider Product Reviews And Scores As The Most Vital Part Of Online Shopping.
Today's shoppers are wary and desire the best bang for their dollar. It's no wonder that they consider checking out reviews as a huge part of the buying decision.
Source: Statista
Facebook Reviews Impact More Than 50 Percent Of Consumers' Buying Decisions
Facebook is presently the most popular social network which can likewise influence our purchasing decisions.
According to social reviews stats, Facebook affects more than half of users' purchase decisions.
If it has favorable reviews, Facebook reviews stats expose that four out of five users are more likely to rely on a local business.
Source: RevLocal
72% Of Clients Will Not Take Action Before They Read Some Reviews
Regardless of how captivating your marketing is, you still need client reviews. There is no skirting around it. Customers are still going to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
61 Percent Of Local Businesses Have A Typical Score Of 4 To 5 Stars
Overall two-thirds of businesses have good and exceptional scores. Just 5% of businesses have a ranking below 3 stars.
Source: Brightlocal
64% Of Americans Concur That User-generated Content (customer Reviews) Enhanced Their Shopping Experience In 2017
30% of consumers who read consumer reviews, agree that it increases their buying confidence.
Businesses utilize the reviews to enhance their products or services.
"We all need people who will give us feedback. That's how we improve." -Bill Gates
Source: Statista
91% Of Millennials Have Confidence In Online Reviews As Much As Friends And Family
Online review statistics place customers' reviews as the most reliable source of recommendations. Online reviews usually carry the same weight as recommendations from loved ones.
Source: Brightlocal
60% Of Consumers Consult Blog And Social Media Network Reviews On Their Mobile Phones Prior To Shopping
In-store shopping is influenced significantly by blogs and reviews on social networks. With men being twice as likely to be influenced than women.
Reviews and score stats reveal people value the opinion of peers more than any other material.
Source: Collective Bias
70 Percent Of Consumers Need To Read A Minimum Of Four Reviews Before They Can Trust A Business
4 reviews may be too few. Most people check out many more reviews to get an idea of how the business is in fact doing. Do not depend upon that statistic alone.
Source: Brightlocal