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91 Percent Of Millennials Trust In Online Reviews As Much As Friends And Family
Online review statistics put consumers' reviews as the most trustworthy source of recommendations. Online reviews usually bring the exact same weight as suggestions from family and friends.
Source: Brightlocal
53% Of Consumers Expect Companies To Respond Within A Week To Negative Reviews
Online review statistics reveal that 63% of consumer reviews go on without a reply. That's too bad, because those businesses are losing customers that way.
Source: Review Trackers
When Purchasing Home Electronics, 88% Of Americans Reported That Product Reviews Were The Most Influential Aspect
Data reveal that reviews were more beneficial than Television advertisements at 37%, social media at 23% and display ads at 49%.
Source: Statista
Software Reviews Impact Over 98 Percent Of All Purchasers
18 percent of software application buyers consider reviews to be an important factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
95% Of Travelers Read Online Reviews Prior To Booking Travel Services
Leisure and business travelers alike read reviews to form an opinion. Business travelers read an average of 5 reviews vs. 6-7 for leisure tourists.
Source: Trust You
74 Percent Of Local Companies Have At A Minimum, One Google Review
One review is far from enough to improve your site's SERP ranking.
Taking a look at online ratings statistics, we learnt that a company requires to have approximately 40 reviews before visitors "Award" it with a star.
Source: Brightlocal
Positive Reviews Encourage 68% Of Consumers To Use A Local Business
Since the vast majority of customers read reviews, you would want yours to be appealing to new clients? Keep them short, sweet and positive.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
A One Star Boost In Score Can Cause A 5% To 9% Boost In Business Income
Businesses that treat clients well normally flourish, review sites help make certain of that.
Source: Statuslabs
98 Percent Of Yelp's Website Visitors Bought From A Business They Found On The Website
Generally, 142 million consumers check out Yelp on a monthly basis. This is as good a time as any if you haven't declared your totally free Yelp business page.
Source: RevLocal
89% Of Clients Browse A Businesses Responses To Reviews
Not only do a lot of customers read the review replies, 30% of them highly value them. Practically 96% read the feedback to their own reviews.
Source: Brightlocal
52% Of Customers Trust A Product More If It Has Negative Reviews Too
We already discussed the positive and negative reviews and their impact on customers. However, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are positive. Customers anticipate to see some unfavorable reviews.
Source: Capterra
More Than Half Of Clients Aged 25-34 Published Reviews
According to Statista, the more youthful generations are seemingly the more opinionated ones.
Source: Statista