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Over Half Of Shoppers Aged 25-34 Wrote Reviews
According to Statista, the younger generations are apparently the more opinionated ones.
Source: Statista
Just 44 Percent Of Local Companies Have Claimed Their Google My Business Listing
That's 56% of your competitors that aren't making the most of their listing.
While business listings on the major review platforms are totally free, a surprisingly low number of companies actually utilize them.
Although we now understand why client reviews are so powerful, most businesses obviously do not.
Source: LsaInsider
Online Reviews Affect 67.7% Of Customer Buying Decisions
More than two-thirds of consumers agree online reviews are either a "Fairly decisive", "Very decisive", or "Absolutely decisive" part of their decision making process.
Source: Moz
More Than Half Of Customers Will Not Use A Company If It Has Less Than A 4 Star Ranking
This stat is one of lots of that illustrate the significance of online scores. Now that news of consumer fulfillment travels this fast, keeping your clients delighted is more vital than ever.
57 percent of customers have looked for companies with more than four stars in 2018, which is up from 48% in 2017.
11% looked just for organizations with a perfect five star score.
Source: Brightlocal
72 Percent Of Customers Will Not Take Action Before They Read Some Reviews
No matter how captivating your marketing is, you still need client reviews. There is no way around it. Consumers are still willing to hear you out, but they trust other individuals more.
Source: My Testimonial Engine
98% Of Yelp's Visitors Bought From A Business They Discovered On The Website
Usually, 142 million consumers check out Yelp every month. If you have not declared your totally free Yelp business page, this is as excellent a time as any.
Source: RevLocal
Reviews Posted On Twitter Can Help Boost Sales By 6.46 Percent
Online review statistics show that reviews shared on Twitter, do more to increase sales than those on any other social media platform.
Source: Yotpo
83% Of All Young Shoppers Were Invited To Submit A Review Recently
Of those asked, 80% of clients did give a review. Overall, businesses have asked 66% of all consumers to post a review on their business.
Source: Brightlocal
77% Of Buyers Don't Rely On Reviews That Are Older Than 3 Months
Consumers don't care how excellent your service or product was in the past. Part of why online reviews matter is since they are relevant and fresh.
Customers understand businesses lose their touch all the time, which is why the majority of them find older reviews irrelevant.
It is for this reason that businesses ought to be continuously requesting reviews.
Source: Statuslabs
Consumer Reviews On Products Are Relied On Nearly 12 Times More Than The Manufacturers' Descriptions
Word-of-mouth reviews are miles ahead of the producers' description. People trust other individuals viewpoints before they ever trust what the producer states. The reason, manufacturers' descriptions are generally advertisements.
Source: Martech Zone
49 Percent Of Consumers Consider The Number Of Online Reviews As An Essential Factor In Their Purchasing Decision
Customers value not only the quality or nature of the reviews, however they consider their number and recency as well.
The share of customers, who pay attention to the number of reviews is presently at 46%.
Source: Brightlocal
53 Percent Of Americans Consider Item Reviews And Scores As The Most Essential Part Of Online Shopping.
Today's consumers are smart and want the best bang for their buck. It's no wonder that they consider reading reviews as a big part of the buying decision.
Source: Statista
70% Of Customers Prefer To Discover A Business Via Reviews And Posts, Rather Than Ads
Ads are all well and good, but it deserves trying a different approach too. Reviews are without a doubt the very best method to find the truth about a service or product.
Source: Statuslabs
Software Reviews Influence Over 98 Percent Of All Buyers
18 percent of software application buyers consider reviews to be an essential factor in the purchase process. Software application reviews have no impact whatsoever on just 2 percent of customers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.
Source: Capterra
91% Of Companies Think The Business's Star Rating Can Determine Whether They Win Or Lose A Possible Employee
The 86% of companies question the integrity of online reviews. However, they understand the huge effect user rankings have on their business. Undesirable client or staff member reviews can affect 90% of job seekers.
Source: Career Arc
Favorable Reviews Encourage 68 Percent Of Consumers To Use A Local Business
Considering that the vast majority of customers read reviews, you would want yours to be appealing to brand-new consumers? Keep them short, positive and sweet.
"Kind words can be short and easy to speak, but their echos are truly endless." -Mother Teresa
Source: Brightlocal
70 Percent Of Customers Need To Check Out A Minimum Of Four Reviews Before They Can Rely On A Business
4 reviews may be too few. Most people check out many more reviews to get a better idea of how the business is actually doing. Don't depend on that statistic alone.
Source: Brightlocal
71% Of Millennials Search Customer Reviews Of Expert Services
More than half of all people in need of an expert service rely on online reviews.
According to online reviews data, 59% utilized online reviews to pick a doctor or a legal representative.
Younger people (age 18-35) are even more likely to hire a professional based upon online reviews. Just 19% of millennials will consider hiring a lawyer without any.
Source: Thomson Reuters