60% Of Consumers Check Out Blog And Social Network Reviews On Their Mobile Phones Prior To Shopping

In-store shopping is affected substantially by blogs and reviews on social media. With males being two times as likely to be influenced than women.

Reviews and score statistics show people value the opinion of peers more than any other content.

Source: Collective Bias

US Buyers View "Product Performance" To Be The Most Helpful Detail In Product Reviews

When individuals check out reviews, they concentrate on various elements of the shopping experience. However according to online review statistics, 60% of them are most thinking about the product's performance.

Client satisfaction, product quality and quality with time are the next couple of considerations for more than 50% of USA customers.

Source: Statista

98% Of Yelp's Website Visitors Purchased From A Business They Found On The Site

Usually, 142 million customers check out Yelp monthly. This is as excellent a time as any if you haven't declared your complimentary Yelp business page.

Source: RevLocal

A Lot Of Popular Items Have An Average Score Of 4.2 To 4.7

You can't make everybody delighted, which is why perfect 5 star rankings are suspicious. Someone always has a little a gripe. That's why it is abnormal to get perfect 5 star scores. Often a lower ranking actually helps your overall score.

According to client rating statistics, conversion rates begin to decrease as scores rise above 4.7.

Source: Spiegel Research Center

67% Of Customers Report Reviews Are A "Extremely Important" Factor When Choosing A Service Provider

Reviews have a huge impact on their decision when consumers have to select a service provider.

Source: DemandGenReport

63.6% Of Customers Go To Google To Read Reviews Of A Business

Thinking about the last stat, it comes as a surprise that Yelp (45%) and TripAdvisor (30%) come second and 3rd, leaving Facebook (23%) behind.

When it comes to trust, these online review stats reveal the basic appeal of a site can just go so far.

Source: Review Trackers

52% Of Consumers Trust A Product More If It Has Negative Reviews Also

We already discussed the positive and negative reviews and their effect on customers. Nevertheless, all products have their faults, it raises red flags that perhaps the reviews are phony if all of a products reviews are favorable. Customers expect to see some unfavorable reviews.

Source: Capterra

A Lone Business Review Can Raise Its Conversions By 10 Percent

Online review statistics show user-generated content can do wonders in terms of conversions.

A single review can have a massive effect on your business.

A hundred reviews can raise your conversion rates by as much as 37 percent. 2 hundred can offer an astonishing 44 percent increase.

Source: RevLocal

88% Of Executives Regard Reputation Risk As A Leading Business Issue

Reputation management statistics suggest a company's reputation does not affect just the clients. Prospective team members also take a look at ratings and take a look at reviews.

Source: Deloitte

72 Percent Of Consumers Will Not Take Action Before They Check Out Some Reviews

Irrespective of how attractive your marketing is, you still need client reviews. There is no other way around it. Customers are still ready to hear you out, but they rely on other individuals more.

Source: My Testimonial Engine

Reviews Published On Twitter Can Help Grow Online Sales By 6.46%

Online review statistics reveal that reviews shared on Twitter, do more to boost sales than those on any other social media platform.

Source: Yotpo

Software Reviews Impact Over 98 Percent Of All Buyers

18 percent of software buyers consider reviews to be an essential factor in the purchase procedure. Software application reviews have no effect whatsoever on just 2% of consumers. Two-thirds of them read more than six reviews to decide and 14% of them read more than 20 reviews.

Source: Capterra

73% Of Customers Think Customer Reviews Are More Vital Than Star And Number Scores

Online review stats make it clear people aren't pleased with ratings alone.

Written reviews make the stats appear more genuine which is what the would-be consumers are trying to find. Practically a 3rd of consumers say written reviews are the only feature that makes them believe the websites' reviews are appropriate and beneficial.

Source: Fan and Fuel

Just 44% Of Local Businesses Have Claimed Their Google My Business Listing

That's 56% of your competition that aren't benefiting from their listing.

While business listings on the significant review platforms are totally free, a remarkably low number of companies actually make use of them.

Although we now know why customer reviews are so effective, many businesses apparently don't.

Source: LsaInsider

53% Of Consumers Anticipate Businesses To Reply Within A Week To Negative Reviews

Online review stats reveal that 63% of customer reviews go on without a reply. That's too bad, due to the fact that those companies are losing clients that way.

Source: Review Trackers