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61% Of Regional Businesses Have An Average Ranking Of 4 To 5 Stars
Overall 2 out of 3 businesses have exceptional and good rankings. Only 5% of businesses have a score below 3 stars.
Source: Brightlocal
Software Reviews Impact Over 98% Of All Buyers
18% of software application buyers consider reviews to be a vital factor in the purchase process. Software application reviews have no effect whatsoever on just 2 percent of consumers. Two-thirds of them read more than six reviews to decide and 14 percent of them read more than 20 reviews.
Source: Capterra
Reviews Published On Twitter Can Help Improve Sales By 6.46%
Online review statistics reveal that reviews shared on Twitter, do more to increase sales than those on any other social network.
Source: Yotpo
67% Of Customers Claim Reviews Are A "Very Important" Factor When Picking A Service Provider
When clients need to choose a solution provider, reviews have an enormous impact on their decision.
Source: DemandGenReport
One-half Of All Of The Millennial's "Always" Read Online Reviews For Companies
More youthful individuals understand the worth of being informed. User-generated material has an indisputable influence on customers.
If businesses think of the power of customer reviews over millennials, they will understand what they've been losing out on. Older people are different though, only 6% of people aged 55 or older check out reviews.
Source: Brightlocal
Facebook Reviews Affect More Than 50% Of Customers' Purchasing Decisions
Facebook is presently the most popular social media which can likewise influence our purchasing decisions.
According to social reviews data, Facebook impacts more than half of users' purchase choices.
If it has positive reviews, Facebook reviews stats reveal that four out of 5 users are more likely to trust a local business.
Source: RevLocal
54% Of Americans Pay The Most Attention To The Average Star Ranking Of A Local Company
The star rating is the first thing consumers see. Still, users focus on other aspects also, like the quantity, recency, length, and sentiment of reviews. Each of these alone influences more than a third of USA customers.
Source: Statista
A One Star Boost In Score Can Lead To A 5% To 9% Boost In Business Earnings
Businesses that treat consumers well generally prosper, review websites help make sure of that.
Source: Statuslabs
60 Percent Of Consumers Consult Blog And Social Media Reviews On Their Cell Phones Before Shopping
In-store purchasing is affected considerably by blogs and reviews on social media. With men being two times as likely to be influenced than ladies.
Reviews and rating statistics reveal people value the viewpoint of peers more than any other content.
Source: Collective Bias
Google Accounts For 57.5% Of All Reviews Throughout The World
Google is in the lead here, followed by Facebook as a distant second.
These are the online reviews distribution rankings:
Google with 57.5%, Facebook with 19%, TripAdvisor with 8.4%, Yelp with 6.6% and Others with 8.6%.
Source: Review Trackers
98 Percent Of Yelp's Website Visitors Purchased From A Business They Found On The Website
Generally, 142 million consumers go to Yelp on a monthly basis. This is as good a time as any if you have not declared your totally free Yelp business page.
Source: RevLocal
Majority Of Consumers Will Not Utilize A Business If It Has Less Than A 4 Star Rating
This stat is one of numerous that illustrate the significance of online ratings. Now that news of consumer fulfillment travels this quick, keeping your customers delighted is more important than ever.
57 percent of consumers have searched for business with more than 4 stars in 2018, which is up from 48 percent in 2017.
11 percent looked just for services with a perfect five star rating.
Source: Brightlocal